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Reviews, get directions and contact details for Holiday Inn Crystal Lake

About

Get an adrenaline rush from Six Flags/Great America or gaming at Grand Victoria Riverboat Casino. The Holiday Inn Chicago-Crystal Lake will show you just how much fun Northern Illinois can be! www.hicrystallake.com

Mission

Hotel

Products

Hotel/Convention Center/Lodging

Address: 800 S Illinois Rte 31, Crystal Lake, IL 60014, USA
Phone: (815) 477-7000
moc.sletohrallip@ekallatsyrcih
State: Illinois
Zip Code: 60014


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Reviews
There is no alyptical. No microwave or refrigerator no hot tub for 150$ I expected more from a holiday inn. The place is very clean and awesome for there weddings just don't come here for a casual weekend adventure
8 years ago (21-10-2017)
We had a great experience at Holiday Inn in Crystal Lake. The woman at the front desk was very friendly and professional. Unfortunately our first room had a moldy smell to it, which we are assuming had to do with all the rain we have been getting. We called down to the front desk and without any questions they told us they would find us another room. The original woman that checked us in was busy with another customer so we had a man take care of us and again, great customer service. Both of us are in the service industry and have a great appreciation for great customer service. They delivered.
8 years ago (24-07-2017)
Rooms were clean (we were there twice in 2 weeks for several days at a time). Beds comfortable, staff attentive, room service fairly quick and the "build your own burger" was yummy. Restaurant was decent. The pesto potatoes very tasty, my filet was"ok". Only 2 issues, the first room we stayed in (437), the toilet would suddenly run very loud for about 8-10 seconds. We'd be watching TV and it would run or when sleeping it woke me up several times. It occurred about every 20 minutes. We did tell the front desk, but the woman didn't seem to take us seriously; nothing was done. The other issue is if you have hair and like to dry/style it after your shower the hairdryer will take an hour if you have shoulder length hair. The second time we went back I brought my own. Other than that, they were fine stays. Oh, they do a good business here, lots of weddings, so don't think you'll wait to book until the last minute, especially during summer wedding season. It gets filled!
8 years ago (16-09-2017)
Decent hotel but nothing fancy. Quiet, clean and comfortable. As of my stay in 2017 the decor was dated. Wifi was decent with 3 out of 4 bars.
8 years ago (12-09-2017)
Staff courteous. Well maintained lobby and bathrooms. Greeted on arrival. Conference room cold, but provided hot coffee or tea and cold water. Lighting and seating comfortable. Sound and visual aids worked well and presenter had no technical difficulties. Overall a great experience.
8 years ago (12-05-2017)
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