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Reviews, get directions and contact details for Holiday Inn Express San Antonio N-Riverwalk Area

Address: 120 Camaron St, San Antonio, TX 78205, USA
Phone: (210) 281-1400
State: Texas
Zip Code: 78205


Reviews
Stayed here for 5 nights this post week. Celeste was very friendly and super helpful. One of the best front desk associates of all time. The breakfast was also great. However, the air conditioning stopped working in my room and several of my colleagues rooms during our stay and out hotel key cards were deactivated every night. Definitely a great location and friendly staff but room for improvement.
9 years ago (29-06-2017)
If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the best rates around... Stayed here for 5 nights this post week. Celeste was very friendly and super helpful. One of the best front desk associates of all time. The breakfast was also great. However, the air conditioning stopped working in my room and several of my colleagues rooms during our stay and out hotel key cards were deactivated every night. Definitely a great location and friendly staff but room for improvement.
9 years ago (19-08-2017)
I couldn't get past the lobby. I canceled my reservation the second I stepped in and ran away. I could already tell by the service I got up to that point it wouldn't be worth it. Not to.mention the entrance is down a dingy alley and everything looked to be in disarray. Also it's quite obvious a robot replays with the same "your feedback is important to us" to every comment someone makes here.
9 years ago (22-10-2017)
Nice comfy beds. Remodeling so a bit a mess. But it is understandable
9 years ago (17-10-2017)
The rooms are kept very clean..towels and toiletries well stocked. I thought the history of the building was intriguing. Issues we had: fridge didn't work. Parking: forced to valet park, as no on property parking lot available..however, at a tad over $16/day, and my car was parked just across the street..Could've done that myself! The breakfast could be better, but for free, it's doable. I'm wondering if mgt allows the valets to solicit tips. The guy who retrieved my car..took all of 1 minute...kind of stood within my personal space, hand held out, asking for tip..he stood so close, I was afraid NOT to give anything..they should have a tip box or something..the way that went down kind of freaked me out. This hotel is within walking distance to a lot of good stuff..just be prepared to be solicited by the homeless..quite a few that are in the area. The place does need a good update. I think this particular place was under par for the Holiday Inn Express branding.
10 years ago (29-05-2017)
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