Holiday Lanes

Reviews, get directions and contact details for Holiday Lanes

Address: 117 Broyles Dr, Johnson City, TN 37601, USA

Phone: (423) 282-6521

Website

State: Tennessee

Zip Code: 37601

Opening Hours

Monday: 9:00 AM – 11:00 PM
Tuesday: 9:00 AM – 2:00 AM
Wednesday: 9:00 AM – 11:00 PM
Thursday: 9:00 AM – 11:00 PM
Friday: 9:00 AM – 3:00 AM
Saturday: 9:00 AM – 3:00 AM
Sunday: 11:00 AM – 11:00 PM

Update Info

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Reviews

This is how valuable customers are at Holiday Lane. We decided last Thursday that we would go bowling. When we arrived they were packed hardly a place to park. Once inside they told us that they were booked up. That sucked but it was understandable so we asked if we could make a reservation for tonight. They said of course so we booked a reservation for 8:30 on New Years Eve. So tonight we arrive and we approach the counter. The gentleman working said that we could not bowl because they booked a last minute party for all 24 lanes. After discussing for a moment my husband asked for the owner's contact information, Mr. Kirkpatrick. The worker told me to hang on and brought the owner's son out. I made him apologize to my kids who now have nothing to do. He offered us a free pass to come back but that's not what we wanted. After a short discussion we left. Half way home we decided to go back my husband was not satisfied. He went in alone and again asked to speak to the owner's son. They went into the office had a discussion and then he requested the owner's phone number. He was actually there. He didn't even care to come talk to me the first time. Once he came I again explained the situation and he once again offered a free bowl. I don't want a free bowl. So when pushed on why our reservation was cancelled he blamed it on his employee. He said his employee made the mistake. Awesome leadership ability blaming your employees. After a bit more conversation we left. My husband told the gentleman working the counter that he was sorry it wasn't his fault. We are not sorry for our actions but after meeting the owner I am sorry he has to work for someone that cares so little about his staff or his customers. The owner made a short sighted decision to make a quick profit instead of caring about the long term stability of his business. We bowl there frequently, I bowled there when I was younger, and our kids would have probably bowled there when they got older. Not now, he claims to not know the party directly but integrity left this place the moment he pushed blame down so I rightfully do not believe them. While we are not going to make him rich ourselves I am hoping that are story and the other people who were being turned away at the door will voice their opinion enough that impacts the business.

 7 years ago (31-12-2017)

Really updated! Seems really clean, or atleast it was when I went. The only thing I didn't like is how expensive it is for everything there. I will definitely go back again, just not frequently!

 7 years ago (14-01-2018)

A fun time. I am by no means a good bowler, but it was fun to do as a family and I had a good time. I did not win by the way lol

 7 years ago (17-01-2018)

Great bowling alley and has up to date lanes Nice prices and great employees worth the money to bowl here.. plus they have glow party.

 7 years ago (27-11-2017)

They have a couple claw machines and similar arcade games and their food is delicious. The people are really nice. The bowling is very pricey, except on Wednesday’s and it’s $1.00 a game and $1.00 for shoes!

 7 years ago (14-11-2017)

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