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Reviews, get directions and contact details for Homewood Suites by Hilton Metairie New Orleans

About

New all-suites hotel 1-mile from SAT airport with free 24-hr shuttle. Enjoy full kitchens, free breakfast & free complimentary evening social (M-Th).

Story

Just eight miles from New Orleans, you’ll find our welcoming Homewood Suites by Hilton Metairie New Orleans hotel. With all the comforts of home and plenty of extras, you’ll enjoy a long stay at our well-designed property.

Rest in a spacious studio or one bedroom suite. Each suite offers a complete kitchen with a full-sized refrigerator, microwave, two burner cooktop, cookware and flatware. Cook as much or as little as you’d like. Wake up to free hot breakfast served daily and end the day with an evening social* served Monday through Thursday. Our suites also provide complimentary internet access and a 40-inch HDTV. Enjoy a swim in the outdoor pool, open year-round.

Address: 2730 Severn Ave, Metairie, LA 70002, USA
Phone: (504) 509-7410
State: Louisiana
Zip Code: 70002


Reviews
Very nice rooms with comfortable bed. Appears to be recently renovated and all pretty new. Staff have all been exceptional. Knocking off a star for the pool. It's got quite the algae bloom going on, and the only answer I got was that the pool guy comes on Thursdays to shock it. Editing my review to say that the pool was cleaned Thursday as I was told and it looks completely fine now. Thanks staff!
9 years ago (19-10-2017)
This place is very nice and the staff was very nice and helpful. Rooms are clean and the pool and grill are great features if you want to grill out. My family enjoyed the visit. Very close to all the things you would want to do.
9 years ago (01-10-2017)
The employees were super friendly and helpful! The facilities were very clean. Our 2 queen studio was very spacious with 5 adults and a baby hanging out at times. The pool was great with a privacy fence to block the view from the side road. Breakfast and evening social were enjoyed by all in our group. The only draw back was no cover to unload and reload the vehicles. We arrived in a downpour and had to wait to get our things until the rain stopped. All agree we would stay again.
9 years ago (28-07-2017)
Very nice, spacious and new suites. The bedding was very comfortable and clean. Plenty of parking and lots of nice restaurants within walking distance or 3 to 5 minute driving. I gave 4 star because the room tv did not work and the rooms only had decaffeinated coffee and tea. I will stay here again.
9 years ago (30-07-2017)
Hoping to enjoy a great time in New Orleans was ruined by a stay at this Hotel. Arrived at this Hotel a couple of hours earlier than regular check in time. I arrived with a sick child after leaving San Antonio, Texas at 3am in the morning and arriving at hotel. I ask front desk attendant if I could check in earlier, I would pay if needed. Was told by her that she would do the best she could, which wasn’t much. I waited in the lobby in front of her for 45 minutes and she called no one or asked anyone, she was more interested in chatting with her maintenance or boyfriend for 30 minutes. Part II, Left our hotel earlier Sunday morning for a day a New Orleans and had a great wet time, but it was fun. Got back to the hotel at 8:00pm, tired, wet and hungry and come to find out that the room was not made, no room service! Went downstairs to talk to Manager on duty and he looked for towels but could only come up with 3 towels for four people, but that was ok. Asked for shampoo and soap, and was handed two tiny bottles , one conditioner and one shampoo bottle. It is a shame that I use 50,000 points for a one star service hotel. Don’t recommend it to anyone. Chatted with the Manager Marcus Williams, he was no help and couldn’t careless that you had no so pleasant experience there. I offer to give me a $10 credit, WooHoo. Please reconsider before booking here, you are wasting your money. I still can believe they are part of the Hilton chain.
9 years ago (24-10-2017)
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