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Hoookahmania

  1. Arizona
  2. Tempe Night Club

Reviews, get directions and contact details for Hoookahmania

About

Hoookahmania Lounge Winner of the New Times "Best of Awards" for "BEST HOOKAH LOUNGE"!

Story

We are the ultimate when it comes to a real casual and comfortable Hookah Lounge and Study Hangout. This is not a cafe with just tables and chairs. We pride ourselves on style and comfort.

Address: 1290 N Scottsdale Rd, Tempe, AZ 85281, USA
Phone: (480) 829-4959
moc.liamg@llirganajim
State: Arizona
Zip Code: 85281


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Reviews
Absolutely terrible.. the service was god awful, I don't know if it had something to do with my race or just crappy service. Our hookah was broken which they never fixed. We called the server over 3 times ( which she had no clue what to do) so she called 3 different guys over each time and they could never fix the problem. $20 later we found a hole in the tube. Which they replaced but not in a friendly matter. The live singer looked like she was high on cocain (literally) if you're looking to relax and have a nice smoke stay far far away from here. But if you're looking for over priced hookah and crappy service and crappy music with a terrible live performer this is the place for you. Sincerely, A pissed off customer
8 years ago (17-06-2017)
Hadi seriously made my night. Very personable and a pleasure to work with. He deserves employee of the year!
8 years ago (31-07-2017)
Waited for the hookah 30 min and for the tea 50 min , we cancelled the tea after that , customer service is horrible and suggest to change the system how they work cuz they will loose customers if they keep doing that. Unacceptable
8 years ago (27-07-2017)
Not just the worst hookah experience I've ever had, but possibly the worst business experience as well. Where do I start? First, they were over 30 minutes late opening because the employee couldn't find the key. When we were seated inside and explained we had a Groupon, the guy had absolutely no clue what we were talking about. He acted as if they had never run a Groupon special. It was supposed to cover hookah, two waters/sodas, and a Lebanese appetizer. They refused to give us the appetizer because "we've never seen this Groupon before." Um, okay. So as we're waiting for the hookah to come out, my friend had to use the restroom. She said (and I later confirmed) that not only did it not have toilet paper, but it smelled like something died deep within the sewage system. Not like "oh, gross! Someone just pooped right before me." More like, "Holy shit. We should probably call a CSI unit to investigate this bathroom." G-r-o-s-s. The hookah was decent, I'll say that. Unfortunately, halfway through, another employee comes in and starts spray painting in the hookah preparation room. The ENTIRE place starts reeking of toxic fumes to the point that our throats began to burn. We tried to laugh it off a bit with, "Are you trying to kill us over here? ha ha" but they didn't even offer to open the door to ventilate the toxic chemicals. Pretty sure it's illegal to be doing spray painting while customers are inside—especially a place that serves FOOD. Not that we got any. Before we could make an escape, leaving earlier than we would have liked, the same employee who was late opening the place and clueless about the Groupon, insisted he take a picture of the Groupon on my phone even though it had already been redeemed. What. A. Shit show.
8 years ago (23-07-2017)
This place is incredible. I discovered it with a groupon and I keep coming back. I'm always treated like family, all the workers are so happy, and the food is bomb.
8 years ago (15-04-2017)
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