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Reviews, get directions and contact details for Hot Topic

About

The Official FB for the Hot Topic of the Virginia Center Commons.

Address: 10101 Brook Road, Space #304, Glen Allen, VA 23060, USA
Phone: (804) 261-9100
State: Virginia
Zip Code: 23060



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Reviews
I ordered things mid Nov. Had it shipped to the store. Went to the store to pick it up wrong stuff. Store staff said they would have it shipped to my home. 12 days later go to store to check on the status of my oreder, they tell me to call customer service. Customer service says they will overnight it to me. I get a confirmation email the next day only problem is it has the wrong shipping address on it, I email Hot Topic to inform them. The following day I call customer service they tell me to contact fedex. I call fedex and they tell me only the sender can change the address. I call customer service back they tell me they have to call fedex in 4-5 hours. I have spent about 1 1/2 hrs on the phone dealing with a order I should have picked up 3wks ago. I believe I should be compensated for my time.
8 years ago (10-12-2017)
The people were nice they helped me with was i needed help on. Wish it was bigger. But for the most of it, it was a good place. It's my favorite store. : )
8 years ago (12-06-2017)
The beautiful young lady helped me so much and even helped me ring up my stuff correctly so I could get a nice little sale! Wish I remembered her name!
9 years ago (09-09-2016)
I got an attack on titan hoodie and the service was great I recommend this store for people looking for anime related objects •~•~OtakuNerd_212•~•~
9 years ago (13-08-2016)
I love this store and im hoping i will be able to work here.
10 years ago (24-11-2015)
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