Howard Johnson Inn Dothan

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Address: 2244 Ross Clark Cir, Dothan, AL 36301, USA

Phone: (334) 792-3339

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State: Alabama

Zip Code: 36301

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Reviews

Where to begin....I guess the best part of the experience was checking in.  I tried to get a discounted room, but was told that the only room available was an upgraded King room, or a smoking room which was really bad.  Front desk was so helpful and pleasant, that I went with the "upgraded" room.  It was clean, but looked like it was in the middle of a remodel.  I was tired, so I suffered.  The remote sort of worked on the TV, it changed channels, but that was it.  To turn on/off the TV or adjust the volume, I had to figure out the controls on the TV itself.  In the morning, I took a shower, but the drain in the tub was slow.  When I went to check out, I told the girl at the front desk, and she shot back "Well, I'm not the owner."  I replied, "Obviously you are not, but I think you might be able to tell maintenance about these issues before the room gets used again."  With her attitude, I figured that she wouldn't tell maintenance, and I then also decided not to tell her about the sugar ants in the breakfast area or none of the lamps were plugged in my room (and I still am not sure which plug in belonged to the wall switch, since nothing worked with it)

 8 years ago (31-05-2017)

The hotel itself is nice, updated, and "straightened up", but the customer service and professionalism at this hotel might be the worst I've ever experienced! 
One afternoon, I used the laundry facility. I put my detergent, fabric softener, and clothes in the washer. Neither of the two washers would drain water so we have to basically break an arm and a leg for the manager to allow us to use the maids laundry to finish. He first makes me wring the clothes each out by hand and calls me to pick them up several hours later making us miss dinner plans. 
The morning of our departure, I get a phone call from the manager angrily asking me what someones problem was outside on the parking lot. He was referring to where the day before, my niece wrote "Howard Johnson" in Chalk, in an extra little space of concrete and it looked pretty good. He said that if we didn't get out there and have it washed off within the hour, they would call the police! Wow! 
Around checkout, we walked down the stairs, and we're confronted by one of the front desk girls. She had been staying in the room next to ours (with different people continuously in and out). She accused me of calling the police on her the previous night for drugs. This woman also stayed in the room next to us on another few night stay and had people in and out again that she was having loud relations with! She would always be strutting around any man that was a guest and would even invite them to her room. 
 Never in my life have I ever had a worse customer service experience! Would not suggest this place to family or friends!! 

      
      
      
 8 years ago (09-05-2017)

Mold in some rooms! I am highly allergic to mold. My face broke out after staying there. We were able to change rooms but the owner wasn't happy. We were also locked out of our room! 

 8 years ago (06-06-2017)

Staff was friendly and helpful. Room/bathroom was nice and clean. Not frilly, but good for the price. Quiet location. I would definitely stay here again.

 8 years ago (09-03-2017)

Wifi sucks, remotes didn't work. Ashes in room. It was a "nonsmoking room". Hot was cold and cold was hot. 

 8 years ago (25-05-2017)

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