Hume & Co Inc

Reviews, get directions and contact details for Hume & Co Inc

Address: 1949 Avenida Del Oro, Oceanside, CA 92056, USA

Phone: (760) 598-2201

Website

State: California

City: Oceanside

Zip Code: 92056

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

My first experience with Hume wasn’t bad. I hired them to treat my house for termites a couple years ago. Following that service, I’ve probably reccommended Hume to a dozen of my own former clients, for which I now regret. I’m a contractor, so not only do I expect a certain level of service, but i can identify shady business practices when I unfortunately experience them. I had Hume come out to the house to look another possible termite problem. I was told they were subterranean termites, for which they could treat the area, but it wouldn’t be covered under the warranty from tenting the home two years prior. I didn’t think that made much sense, but that’s not the issue. I told the guy I wanted to think about it, as I was planning on demolishing the wall that was infested along with the landscape that bordered it, so I didn’t know if it would be worth treating. What happened next is in question, because they say i called and scheduled them to treat the area. Unless I have Alzheimer’s, that never happened. I did end up demolishing the area, and digging up and replacing 4 feet of dirt. I didn’t think it was necessary to treat, and thus i didnt call and schedule a treatment. I got a bill for $250 months later. I disputed it, but they had somebody’s signature apparently. I had them send me the signature to make sure I was t crazy, but it wasn’t anyone’s in my house. What happens next is what I have the biggest issue with. The owner, Dan, then calls and insults me. He implies that I am lying by saying they have processes in place to ensure they don’t make mistakes and if I cant afford to pay the bill I should ask if they would split up the payment instead of lie. I was more than offended and I very much regret the business I gave them, along with all the business I sent them over the last two years. After insulting me I ended the conversation, called their office and paid the $250 along with some other charges they slipped in there for interest and paying by credit card instead of a check. Honestly, if you go through Hume, you most likely won’t have the issue I had with them, but you shouldn’t support a company that conducts business the way they do and treats clients so poorly. There are plenty other options out there.

 7 years ago (03-04-2018)

Such a great experience!  They were able to come do our termite inspection quickly and the inspector was super nice and had lots of info for us.  Our mortgage broker also commented on how great Hume was for them to work with!

 8 years ago (29-06-2017)

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