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Huntley Self Storage

  1. Illinois
  2. Lake In The Hills Storage

Reviews, get directions and contact details for Huntley Self Storage

Huntley Self Storage

About

Huntley Self Storage is a storage facility conveniently located in Huntley, Illinois serving neighboring communities in the NW suburbs.

Story

Huntley Self Storage is a storage facility conveniently located in Huntley, Illinois serving neighboring communities like Carpentersville, Lake in the Hills, Hampshire, Gilberts, Crystal Lake, Algonquin, and Del Webb. You can find our facility off Kreutzer Road – we’re only 2.5 miles from Route 47!

Did you know that we’re an authorized U-Haul dealer? Our team can help you rent the truck that’s suited to your needs – all without the hassle of coordinating with multiple companies over the phone. Our storage units are located on the ground floor, and you can use our moving handcarts and dollies to move your heavier belongings around the property. We sell packing supplies in our office, and you can move in during our convenient hours: 6 a.m. to 9 p.m. every day.

Address: 11181 Giordano Ct, Huntley, IL 60142, USA
Phone: (847) 669-0200
State: Illinois
Zip Code: 60142


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Reviews
I would not recommend storing at this facility. I reserved a 5X10 unit, arrived on site and paid my lock and first month storage fees. When I arrived to my unit, I was surprised to have a 8.5' (wide) x 3' unit. It was essentially a glorified closet. I went back to their main office to see if they had anything bigger (perhaps a true 5X10 unit!), but they did not have anything else available. I requested a refund and found another storage facility near by. A week goes by and I still had not received a refund so I called their office to verify that the refund took place and they confirmed that it did and reinforced that it might take a few days longer to process. Another week goes by and it still did not go through so I requested a receipt for the refund transaction. It was then verified that the refund was never processed in the first place. I received a partial refund and was told that my reservation fee was non-refundable (what a joke!). I do not anticipate this business being open under this management much longer. I realize this may be the only place in Huntley, but I would recommend taking your business to Life Storage in Algonquin. They are professional and I had a much better overall experience!
9 years ago (03-07-2017)
Been at this storage facility for over sixteen years. In the past 4-5 to five years my rate has been increased dramatically at least every year if not more often, so that I now pay substantially more (over $100/month) without any reason or obvious improvement to justify it--other than they can. Current manager needs to learn a bit about customer respect. Business may be good now but when the economy turns, the loyal customers won't be there to bail them out. There are probably better choices out there for the price. Never met the manager in person--office hours are pretty limited. The other employees have always been helpful and nice. Sad, I like supporting local businesses.
9 years ago (17-04-2017)
Helpful, convenient, and nice to have U-Haul there for moving, not to mention packaging. Their staff has always been accommodating and I'm happy to have a sizable unit for all of my stuff.
9 years ago (13-04-2017)
Employees are polite and professional. This establishment is a sponsor of the Marine Corps Toys for Tots program.
9 years ago (27-06-2017)
I've been renting there for about 3 years. I have a parking spot and a storage locker. My rates have gone up at least twice since I've been there citing the same lame reasons for it. I've suggested installing parabolic mirrors to enhance visibility, but to no avail. I once got locked inside and had to jump the fence to use the other keypad. Recently I was denied access on a Sunday night and the key pad told me I need to see the manager but no one is there to help you (which is understandable being what time it was). However, I need 24 hour access of my tools. I called and left my name and number and explained the problem, but never got a return call. It seems they don't care about small business owners that can't do their jobs because their gate isn't working. If I had a viable alternative (proximity and parking) I would've left a long time ago.
11 years ago (24-10-2015)
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