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Reviews, get directions and contact details for Ian Markowitz - State Farm Insurance Agent

Ian Markowitz - State Farm Insurance Agent
Address: 3140 Howland Blvd #100, Deltona, FL 32725, USA
Phone: (386) 218-6888
State: Florida
Zip Code: 32725


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Reviews
If I could give this place a 1/2 rating I would. The lack of communication has been detrimental to my relationship with this location. On a recorded line I explained that I would need my statements and pending payments for auto pay emailed to me and provided my information. The agent had no problem taking my info to update my account, had no problem taking my card to set up auto pay. When I made my payment over the phone I specifically asked if anything was due before my next billing cycle, I was told my account was up to date and no payments were needed until the end of the next billing cycle. NOT 3 DAYS LATER did they set an auto payment to come out of my account WITH A PAPER NOTICE, even though (because I was travelling) I requested email communication. THEY REFUSED TO GIVE ME A REIMBURSEMENT FOR OVERDRAFT FEES BECAUSE "CORPORATE SAID THEY MAILED A LETTER" which I didn't receive.,. WHY?? Because I was travelling as stated before. " Sorry it's out of my hands was what I was told" The insurance agent didn't have a problem getting on the line to collect payment from me, however was no where to be found to help correct this situation. BE CAREFUL WHEN DEALING WITH THIS COMPANY.
9 years ago (09-08-2017)
They're absolutely horrible with auto pay. They have double charged my Account on multiple occasions. Refused to give the money back and decided that they would put the excess money towards the next bill, yet that never happened. Tried talking to Ian himself yet his people refuse to have him return our calls. His people were also completely dismissive while I was trying to get help. Don't give them your business go to a different agent.
9 years ago (18-10-2017)
Pam has called my phone every day for the past 2+ months because I did a price review online. I would love to give them NO STARS if I could.
9 years ago (25-10-2017)
I had filled out some stuff online looking for insurance coverage. Jessmarie called men which is a bit creepy considering they didn't tell me that my number would be used like that. Anyways... $74 a month isn't too bad and she was really nice. Pretty sure 2 people in customer service should never try to end a call with one another. Really hoping it wasn't a scam, cause damn.
11 years ago (29-06-2016)
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