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Reviews, get directions and contact details for Indiana Floors, LLC

Indiana Floors, LLC

About

Ceramic Tile Shower prep Systems: Kerdi & ProVa Mat. Konecto Vinyl Plank. Hardwood Floors.

Story

With over 30 years in the business we have attempted to achieve a level of professionalism that will benefit the customer as well as the trade.
This trade was handed down to us by our father and he is the most honest man I ever met. If we can carry on in the fashion he operated we will honor him. I intend to do just that.

I want my customers to get the personal touch that is missing from most of the internet flooring companies. I will offer speedy answers to questions and will never send you automated email replies. There are no rows of telephones or computers, just me and my small staff. Any call you make you will be directed to me personally.

If you have a lower price we will beat it!
If you call and the lines are busy, please leave a message we will get back with you.
The line is busy because I take every call personally and I am explaining an install or working with a client to close a sale.
I want every customer to feel the personal touch that is missing from sales nowadays.
We do not want the spin cycle customers get kicked into when they order from large corporations with lines of phone banks and order takers with no knowledge of the flooring you have chosen.
We are able to offer top notch install advice, color ideas.... or we can just act as a sounding board for your ideas.

Address: 2650 Middle Rd Ste A, Jeffersonville, IN 47130, USA
Phone: (502) 379-1009
moc.cllsroolfanaidni@ttocsh
State: Indiana
Zip Code: 47130


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Reviews
Such a professional and pleasant process! The flooring is beautiful, arrived quickly and has made my home feel brand new! I can't wait to purchase more for my upstairs!
8 years ago (28-06-2017)
Loved working with Hugh! He provided me and my lovely wife with the most wonderful flooring!
8 years ago (03-08-2017)
DO NOT DO BUSINESS WITH THESE PEOPLE! It has been 3 weeks since I placed my order and still haven't received any product. I'm having to call my credit card company to contest the charges. When I called Indiana Floors, they didn't answer the phone (6 different times). LOW PRICES MEAN LOW SERVICE WITH THESE FOLKS!!! Spend 50 bucks more and get your product from Home Depot or Amazon!
8 years ago (21-12-2016)
Definitely a five star experience. This is the second time I have used this company. I called Hugh at 11 am on Friday to see if he could ship a Kerdi shower system to me by Wednesday the next week. He called me back in an hour and got my order in and shipped the same day. I ended up getting it the next day! The kit was complete and ready to be installed. Best price I could find and was a great help. I would recommend Indiana floors to anyone. Thanks!
8 years ago (07-11-2016)
Be prepared for a one man show that is quick to take your CC and order but doesn't return messages and hides behind emails. I am not sure why it takes this guy 10 days to ship out a product (he likely is a drop ship vendor for ProFlex) I placed my order on the 11th of March. After trying his website that didn't work I left a message for him to call me. He called 5-6 hours later and I placed the order over the phone. I called him again to attempt to get a receipt and a tracking number for the shipment on March 18th he said he was not in the shop and would call me later that day. He did not call. I called again on the 19th and left a message as I was going to be out of town between the 21 and 28th. If he called me back I could have informed that I would not be there for delivery and that UPS could hold the pkg. When I called on the 28th I informed him that I have no idea what's going on or where the package is. I also stated that he/UPS is responsible for the package if I didn't sign for it(unlikely in my neighborhood, but it could be stolen). The guy is extremely combative and unapologetic for not returning my calls. Incidentally he said that the shipping company sent a tracking email - this did not occur , I checked my spam and junk folders too. Not sure about the product/condition as I have yet to see the package. I will update this when I know...
11 years ago (28-03-2014)
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