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Inn At Santa Fe Hotel

  1. New Mexico

Reviews, get directions and contact details for Inn At Santa Fe Hotel

Address: 8376 Cerrillos Rd, Santa Fe, NM 87507, USA
Phone: (505) 474-9500
State: New Mexico
Zip Code: 87507


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Reviews
This hotel tries to advertise itself as a boutique hotel. It definitely is not! The lobby smells like a bar, smoke and alcohol. Two free drinks were included with our room. However the bar was closed so we were offered a drink from the store but we could only get a can of soda instead of Gatorade, water or juice! Rip off! The rooms are very small and towels are rough and cheap. The room was clean and quiet. The bed was comfortable. Really glad I got a Groupon because I would not pay full price for this hotel. Will definitely be picking a different hotel next time I stay in Santa Fe.
9 years ago (16-10-2017)
Good room, although kind of small. Only a double bed for two people and a shower stall- no tub. I was especially impressed by the breakfast. It was way above average for a continental with real eggs and homemade muffins. And even though it ended at 9, at 8:50 they were still rolling out fresh trays.
10 years ago (05-07-2017)
It was really great. The staff was wonderful!My room was nice and clean. Dinner was yummy. The waiter was very pleasant. And the breakfast was outstanding.
9 years ago (08-07-2017)
If there was 0 stars that would be the rating that I would leave for this hotel. The staff was rude and not accommodating. When we arrived the front desk lady was very rude ignored us for 30 minutes. Did not explain anything about the stay. The rooms were dirty bedding had yellow stains. The pool was dirty with cigarette butts everywhere. My room was never cleaned in the 4 nights I was there. The AC unit did not work the rooms smelled. I finally decided to check out and went to finish my vacation at the Marriott suites in Santa Fe which is amazing always. I only stayed here because of the good reviews from help which I am now convinced was false information. Upon checking out I was told that I would be charged for my service dog a daily fee. Nowhere was this stated in anything that I had signed and when asking the girl about this she stated that it was standard in the industry. She pulled out the paper I signed and nowhere was this listed on the paper anywhere. When I asked her again she said it's just a normal fee. This was unacceptable especially since my dog is a registered service animal. I will never return to this hotel it is a disaster. I come to Santa Fe once a month and have never had this kind of experience.
10 years ago (02-06-2017)
Rooms were clean, price decent. The breakfast was not great and was not being restocked as it should have been. The toasters didn't work and there was no coffee. I had to track someone down to get things refilled. Thankfully we had leftovers from the night before we reheated and ate instead. We did eventually get coffee!
10 years ago (27-06-2017)
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