Island Auto Service Inc

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Address: 3 Enterprise Ln, Hilton Head Island, SC 29926, USA

Phone: (843) 681-8999

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State: South Carolina

Zip Code: 29926

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Reviews

I started to write a review that spelled out specifically my experience.  I ran out of space.  The short version is this: I would not take my car anywhere else.  Mike, Barry and the rest of the team are among the most honest in the business.  My situation with my car was a major transmission issue.  When it was all said and done, Mike made the recommendation not to do the work that was required as it didn't make sense on a car, while still in good shape, was very high in miles.  They walked away from a $7,500 transmission job because it was in my best interest.  Have you ever heard of an auto service company walking away from work because to do the work wasn't in the best interest of the customer?  I never have.  In addition, I wasn't charged for the diagnostic work or the towing.  Don't trust your car to anyone else.

 8 years ago (28-07-2017)

Always got honest information regarding necessary repairs and associated costs.  Fixed up right every time and after picking up my vehicle it's always performed perfectly.

 9 years ago (13-07-2016)

After being referred to this place by a co-worker, as well as being personally introduced to the owner Billy Bob, on February 22, 2016, I had my car towed to this business to be checked as to why it wasn't starting. During this introduction with the owner and making the arrangements for the tow and diagnosing my car, I was assured that nothing will be done to my car until I received a diagnosis and an estimate, also an assurance of the only costs would be for the repair once approved by me.  The next morning, I received a call from one of the employees informing me that they've checked the car and haven't found the problem, but they need to go into the engine to check the timing belt, which still may not be the problem. And in order for them to do that, I need to pay them $600-$650 to go into the engine. I immediately told them to stop and do nothing else. During this same conversation, they offered to buy my car, in which I refused. I had the dealership that I purchased the car from to pick up the car to do the repairs, Island Auto would not release the car until a bill for parts and labor was paid, in the amount of $124.52. However, they complied in order to get the car. Once I found out this information, I contacted Island Auto to inquire, I was told that they contacted my husband and was given the ok to make repairs. I informed them that I have no husband and the agreement was between myself and them and that wasn't the agreement made and they will be reported. 

This business do not stand behind their word!!!

 9 years ago (02-03-2016)

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Reviews, get directions and contact details for Island Auto Service Inc

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