iStorage El Dorado Hills

Reviews, get directions and contact details for iStorage El Dorado Hills

Story

Find Space for What Matters Most at iStorage

Address: 5110 Hillsdale Cir, El Dorado Hills, CA 95762, USA

Phone: (916) 933-9933

Website

State: California

Zip Code: 95762

Update Info

Reviews

By far the worst business I ever had to deal with. Been paying over two years for a large storage unit. Never, ever late and this month being after the holidays I was two days late and they refuse to cut me a break and charged me an outrageous late fee. Over 30 dollars! Gate are alway having issues. The floors are extremely dirty.  The climate control leaves alot of moisture underneath boxes in  your unit.  This location is very poorly run. Oh and there are people above you Sean and this will go the the BBB and social media. It's well worth a few extra miles to take another storage location which I'm researching now.  For some reason the manager Sean seems to think there is no one above him. When asked to speak or contact his supervisor he always tells me there is no one to talk to but him. It's unbelievable how disrespectful this place is. 

I highly discourage coming to this location.

 9 years ago (06-10-2017)

Krysta was very helpful and willing to accommodate us.  We were not able to get up there during normal business hours. She explained everything over the phone and sent directions via email that enabled us to get our trailer in once the office was closed. The whole team was very friendly and Krysra even checked to make sure everything went off without a hitch.

 9 years ago (07-07-2017)

Customer service is horrible. They are extremely unpolite and have no manners when they talk. My rate went up and when I called and asked, Stephie??!! basically said: if you are not happy just move out !!!! I was shocked hearing her going on and on about it is what it is and they did not had to send out a notice to inform me. As soon as I mentioned that I did not received a notice she took a bad attitude and yelled. I am still SHOCKED. Also they email me a relied and I just went to open one, Nothing it does not open, I am extremely unhappy after 8 month of paying the company this is what I get???!!!!!

 10 years ago (02-11-2016)

Sean and Krysta at this location are fantastic! I recently started storing with them and setting up could not have been a better experience. Sean and Krysta were very helpful, working around the typical schedule to help get my units set up. They were very responsive and proactive on multiple points including insurance and unit maintenance. I would strongly recommend using iStorage El Dorado Hills.

 11 years ago (29-08-2015)

We have used iStorage in El Dorado Hills for several years, and they have always provided excellent service and support. The facility is well managed, clean and climate controlled. We highly recommend them for your storage needs.

 11 years ago (24-09-2015)

Comment on this business

Map, Satellite View
Street View

to add iStorage El Dorado Hills map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=istorage-el-dorado-hills&id=654911&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/istorage-el-dorado-hills-i654911.html" target="_blank" title="iStorage El Dorado Hills">iStorage El Dorado Hills</a></p>

Reviews, get directions and contact details for iStorage El Dorado Hills

Story

Find nearby businesses, restaurants and hotels

We use cookies