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Reviews, get directions and contact details for Jacksonville Plaza Hotel & Suites

About

The Jacksonville Plaza Hotel & Suites is located in the heart of this city's exponential growth. Conveniently located two miles from the JAX airport.

Story

Jacksonville Plaza Hotel & Suites offers a great location and numerous amenities that make us a favorite of vacation travelers as well as business travelers. Our proximity to the Jacksonville International Airport and so many north Florida golf courses, beaches, parks, restaurants and businesses will make any trip more fun and productive. Our rooms give you a choice that best suits your needs - and budget.

* Free Scheduled Airport Shuttle (24 hr)
* Free Continental Breakfast
* High Speed WIRELESS Internet Access
* Fitness Center
* 24 Hour Business Center
* Free Parking (RV Parking Available)
* BBQ/Picnic Area
* Kids 17 & Under stay free (with adult)
* Lobby Attended 24 Hours
* Interior Corridors & Electronic Locks
* Refrigerator (all rooms)
* Microwave (all rooms)
* Coffeemaker (all rooms)
* Hair Dryer (all rooms)

Address: 14585 Duval Rd, Jacksonville, FL 32218, USA
Phone: (904) 741-1133
State: Florida
Zip Code: 32218


Reviews
Do not get the shuttle package to the cruise terminal. Paid for round trip transportation but was never picked up when we returned. We were given instructions to text a phone number, which I did several times and never received a response. Had to get a ride and pay to get to our car at the hotel. This was a complete ripoff. You are better off just parking at the cruise terminal or at the lot across the road.
9 years ago (21-10-2017)
I understand it is not billed as a 5 star hotel, but I would still expect better. There was nearly no water pressure. Felt like I was showing between drops of water. The tub leaked a lot of water all night. No one seemed concerned about that. Rooms were reasonably cleaned though. Service seemed very indifferent. Not sure what to expect at this price though.
9 years ago (15-10-2017)
Nice place. Older and off brand name but bed is nice, pillows nice, clean, has fridge, microwave, all major cable channels on a HDTV. AC unit works very well. Laundry machine in building. No 5 star because there were three shirtless dudes hanging out in parking lot drinking beers and smoking for several hours as they came and went into rooms. Surprised management allows shirtless dudes with prison tats to walk in hallways and public spaces and hang in parking lot.
9 years ago (06-09-2017)
I wish I could really give this place more stars but I just can't do it. The staff was very friendly and welcoming, so that's the pros. Now for the cons the room had a bad odor, the little refrigerator in the room didn't work, you could hear the next door neighbor talking, and he wasn't even talking loud. The bed was horrible to the point where I woke up with a back ache. The mattress had a dip in the middle like a valley. My wife made the best of this stop over trip by going to Walmart and picking up a couple of candles which did do the trick. Do be tricked by the pictures, if you have the extra scratch run next door to the Hyatt. We've stayed at the Hyatt numerous times and have never been disappointed.
9 years ago (29-09-2017)
Last Minute Check-in. Needed a place to stay on the way down to Miami. Friendly staff. Clean Rooms. Good Service. Breakfast was convenient. Did not have to stop elsewhere looking for food.
9 years ago (29-08-2017)
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