Jada Lee - State Farm Insurance Agent

Reviews, get directions and contact details for Jada Lee - State Farm Insurance Agent

Address: 8492 Baltimore National Pike Ste 204, Ellicott City, MD 21043, USA

Phone: (410) 461-1010

Website

State: Maryland

Zip Code: 21043

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Reviews

Horrible Experience! I was working with Kelly Kim out of Jada Lee's office and top to bottom extremely bad customer service. I got my car insurance thru them. I set up automated payments with them and never drafted the money. Almost two months later I get notice saying I missed a payment. I called to ask why they didn't pull payment and they said I didn't send the form when I know my assistant faxed it over. Kelly doesn't know what she's doing, doesn't follow up with clients. Kelly was suppose to have Jada call me the next day no call no email. I had to call back. Being in the insurance industry if a client missed a payment the 1st thing they are going to do is to see why a payment was missed. This place has horrible communication, rude, and obviously aren't looking out for clients best interest. Transferring to another office. Better pick a different State Farm Agent.

 9 years ago (09-09-2016)

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Jada Lee - State Farm Insurance Agent

Reviews, get directions and contact details for Jada Lee - State Farm Insurance Agent

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