Jantek Electronics

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Address: 4820 Arden Dr, Temple City, CA 91780, USA

Phone: (626) 350-4198

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State: California

Zip Code: 91780

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Reviews

They only give you 90 day “support”. Unfortunately, they classify downloading their product that you paid thousands for as “support”.  So after 90 days if you need to download the product again, they’ll extort $250 for a “support incident” before giving you a download link. When you question them, here is the attitude you can expect. 

“Hi Jim: 

FYI......We provide free 90-day tech support for all new purchases and this software was purchased back in 2015 by other account. Most customers renew tech support contract with Jantek after 90-day free support. ******** chose not to renew it because they can take care of their T&A system on their own. 

Jennifer / Jantek �

At 01:18 PM 10/3/2017, Jim Martin wrote:
So you want me to pay $250 to have access to software they?ve already purchased?”

I advise you find another vendor for time clock software. These guys aren’t it.

 7 years ago (04-10-2017)

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