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Reviews, get directions and contact details for Jared The Galleria of Jewelry

Story

The first Jared store opened its doors in 1993, revolutionizing the whole idea of how a jewelry store should operate. Jared is not located inside the mall. Our guests come just to see us. And we do everything we can to make their visit enjoyable as well as successful. We offer five times the selection of ordinary jewelry stores, price it well, and present it with the help of a team of experts, thereby creating the ultimate jewelry shopping experience. Come learn more about our engagement and wedding rings, diamonds, gemstones, watches, and personalized jewelry. Visit Jared in Grandville today.

Address: 3610 Rivertown Pkwy. SW, Grandville, MI 49418, USA
Phone: (616) 249-8229
State: Michigan
City: Grandville
Zip Code: 49418


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

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Reviews
Went to get my ring re-sized. The lady didn't seem to care about my ring problems. She would carry my ring around the store by wearing it on her finger. Got my ring back after re-sizing and it's still too big, she only had me try one size before re-sizing. I asked her how to stop my ring from spinning and she said I couldn't do anything about that. Just poor customer service in general from this young woman.
7 years ago (06-01-2018)
I walked in and really had no idea how to describe what I wanted and she worked a miracle. Kayleigh never tried to push anything elaborate or beyond our budget. I gave her very little to work with and she pulled up Pinterest and started showing me rings she thought I was describing to help narrow in on what I was thinking. Very patient and repeatedly said she wanted to make sure I was 100% pleased with the decision. Kayleigh found precisely what I dreamt of and was so perfectly in our budget.
7 years ago (27-11-2017)
I love the staff here. Always so helpful. I come in once a week to get my ring cleaned. They always check the stones. And when I lost my diamond, they took care of everything! Super helpful!!!
8 years ago (24-04-2017)
I purchased a necklace for my Mom less than 3 months ago and the chain broke. This was no bargain bin necklace. It came with a pamphlet warranty, so I thought I was all set. I expected a different experience. I went in there to get it repaired. No customer service, no eye contact at all. I eventually walked up to someone who was too busy doing other paperwork and told her the situation. She was so rude. She disappears for 10 minutes not informing me what was even going on or what she was doing. Then she comes back to tell me it will be $40 to repair it because I did not purchase the "extended warranty." What a rip off scam. I got the work done elsewhere, and I won't be back and won't purchase from them again. They won't stand behind their jewelry and there are plenty of other options and places who will for a lifetime free maintenance etc. Rude people, too. Definitely a NO
8 years ago (04-03-2017)
Very poor customer service. I brought my Tag watch in for repair. They had to send it out to get the battery replaced and other mechanical issue fixed. It took six and a half weeks for it to be completed. There was even a mix up for my watch, they called and said it was in and it wasn't my watch. I was the one who had to keep calling and request updates. The answer was for three weeks, "It will be here by the end of the week." I finally went in and got the repair number to call Tag and inquire about it myself. The store manager even told me Tag was going to overnight my watch after the watch was done because of the lengthy time frame. Well during my conversation with Tag I asked for the tracking number....it was a two day shipping NOT overnight shipping. The store manager asked what they could do to help make it right, (they did pay for the repair of $175), but I also asked for them to cover the next general maintenance. He said no, we can't do that. Yes you can, you just don't want to. I will never go to this store again. Crap service and you get lied to. I do NOT recommend going to this Jared.
10 years ago (03-11-2015)
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