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Reviews, get directions and contact details for Jazz Shoe Repair - Brookline

Jazz Shoe Repair - Brookline
Address: 686 Washington St A, Brookline, MA 02446, USA
Phone: (617) 277-7929
State: Massachusetts
Zip Code: 02446


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Reviews
Poor experience. Sandals needed heel strap trimmed down, and more holes in ankle strap (I have very narrow feet). I put the shoes on when I dropped them off and he said he seemed to understand what I needed (there is a language barrier). Twice called before going to pick up shoes, twice told ready, when they were not, he needed me to show him again how much heel strap to take off. On third try they were ready, but holes in straps weren't where I needed them, had argument with the owner trying to show him where I needed the holes, he put in 3 extra holes (not where I needed them) and then wanted to charge me $5 extra for holes that did not help me at all (which obviously took him 30 seconds to make). I literally pleaded with him to look at where I needed the holes and put in the holes where I needed them, and I would pay him the extra $5, which he finally did, at the extra cost. This was a simple job that took too much time and energy. Other reviews say he's a fine cobbler, perhaps he's good for more complex jobs but I do not expect to return.
8 years ago (08-04-2017)
Excellent work, resoled the heels of my dress boots in 1 day and even polished out some scuffs I had no luck with for years.
8 years ago (14-06-2017)
He did awesome work. I brought in beat up, worn out scuffed and scratched men's shoes and he brought them back to life. Stitches the soles, resoled the shoe, worked out all the scuffs and scratches. They look great. Dropped them off on Friday and they were done on Monday. Really exceeded expectations. I wish I'd taken a before picture so I could show before and after. I'll definitely come back with any shoe repairs I need.
8 years ago (14-12-2016)
The place looked small and grim at first but the guy who works there proved to be a true master of his craft. He made my trusted pair of boots look brand new. After dealing with other local shoe repair shops, I will not consider another place again.
11 years ago (15-07-2014)
Went in to repair my worn out soles and got them back within the next few days brand new. Yuriy is one of those old school cobblers and provides high quality service. Although there is a language barrier, the work he does makes up for it. Highly recommended
11 years ago (06-07-2014)
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