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JCPenney

  1. West Lebanon
  2. New Hampshire Department Store
  3. New Hampshire Clothing Store

Reviews, get directions and contact details for JCPenney

Story

Play, learn, and be inspired by the world of beauty. Discover exclusive brands and products, and enjoy free classes, makeovers, and expert advice at your local Sephora in West Lebanon.

Address: 250 N Plainfield Rd Unit 202, West Lebanon, NH 03784, USA
Phone: (603) 298-5971
moc.arohpes@ecivresremotsuc
State: New Hampshire
City: Lebanon
Zip Code: 03784


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info
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Reviews
Ordered a curtain from the store 3 weeks ago and they promised me that it will arrive in 4-7 days. But I still did not get it for 3 weeks. I asked for the customer service where is it and when it could be received, they just simply said they do not know. I am really disappointed about the slow delivery speed and the bad customer service.
7 years ago (29-01-2018)
This review is for the JC Penney salon. My sister went in to get a hair cut and specifically asked for a trim so her hair would be a couple inches under her chin. Her hairdresser was Allie (unsure of spelling), and after spinning her chair away from the mirror Allie proceeded to cut my sister's hair two inches HIGHER than her chin. By the time my sister was spun back around it was too late. Allie never apologized, wouldn't give her a refund, and I personally spoke to her as well telling her the cut was not what my sister asked for. I would honestly take any business with you have with this salon elsewhere. One star is not low enough. *The Sephora I would rate a 5/5 though. Their customer service is remarkable*
7 years ago (16-08-2017)
First there's a horrible selection in the junior department. As I walked around I found shoes I needed to get in a deferent size. Sat there for thirty minutes and asked twice for someone to help. They called for someone and no one showed. The second time they had to look for the person. By the time they got there they told me I had to order online for a size. Of course. I'm not an impatient person but this visit was annoying. As i sat in line to purchase my one shirt. Twenty people in line and two people working at a desk. As I handed my money they gave me my cash back and said have a good day. I politely asked for a bag and my receipt, and the cashier rudely said "I'm getting it hold on!" Sorry but, the service was slow and not worth my visit back.
7 years ago (15-08-2017)
I bought a coat online for my son and when it did not arrive I called the online service who only gave me the run a round and they would not refund my money. They said I would have to go to the store when it arrives and then do the return. They sent me an email survey to do and I completed it and was fair in my assessment of the whole experience and they wrote back saying they were not going to post it. It was a very PROFESSIONALLY written critique of my experience.I cannot and will not in good conscience do business with a company that "hides" reviews!!! Sham on you JCPenny, you just caused me to renew my Amazon prime membership!
8 years ago (07-03-2017)
Been going to JCP salon since I was 13. Now a week from my wedding and JCP cancels my appointment due to power loss (they knew the night before and didn't call customers, we found out when we got there and there was no power) and doesn't reschedule leaving for the following weekend as they said they would, leaving me unable to have anything done. Thank you guys for ruining a great customer relationship. Will no longer be returning to the salon. Extremely unsatisfied. Will not be recommending to anyone. 👎🏻👎🏻👎🏻
8 years ago (06-03-2017)
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