JCPenney

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Play, learn, and be inspired by the world of beauty. Discover exclusive brands and products, and enjoy free classes, makeovers, and expert advice at your local Sephora in Syracuse.

Address: 9559 Destiny USA Dr, Syracuse, NY 13290, USA

Phone: (315) 466-2405

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State: New York

Zip Code: 13290

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Reviews

First, I want to say the people that give this place 1 star in the reviews are petty people. Lol. A review consists of more than just saying "customer service sucks" Yes, it's important but it doesn't mean the store sucks. The people working at the store just suck. I don't know about you but I go to JC Penny to shop, not for customer service. A lot of people suck at their job at a lot of places. The store has a huge selection and good stuff. But yes, customer service sucks so they lose a star.

 8 years ago (15-06-2017)

I shopped at JCPENNEY at Destiny USA in Syracuse,NY. The cashier named Morgan was attentive, helpful, and resolved all our issues with a good mood and pleasant demeanor. Great store in general, always great service.

 8 years ago (16-05-2017)

Terrible place to shop. My son and I tried to buy him a wedding band for his wedding, took well over an hour.Had to order online didn't work ,finally the girl said the order went through. Well then I received two rings charged for both and two lifetime warrentys.  Took one back another hour of my time and also wanted my ring sized. Now they tell me that's impossible,OMG.I said they said it can be sized. Just got off the phone with Nicole, no I'm sorry  or anything, nothing. The most terrible customer service I have EVER experienced  anywhere. Looks to me like you closed the wrong store in Syracuse,this is not a JCP Store that I have shopped at for over 40year!!!  You really need to hire people who know the job they are supposed to be working. My charge card better not be charged any interest because of all of their mistakes.

 8 years ago (01-03-2017)

Sometimes they offer a good discount 

 8 years ago (15-07-2017)

A new beauty department was recently opened a but there are minimal products available. Many things hadn't been delivered, or were out of stock. The employees were unable to answer basic questions and were not helpful. I asked several employees if they knew when some of the products such as eyeshadow pallets and specific brushes might be in, or if there was a timeline that they could be expected, no one had an answer or even knew what days they would receive shipments

 9 years ago (18-06-2016)

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Reviews, get directions and contact details for JCPenney

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