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Reviews, get directions and contact details for JCPenney

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Play, learn, and be inspired by the world of beauty. Discover exclusive brands and products, and enjoy free classes, makeovers, and expert advice at your local Sephora in Sterling.

Address: 21030 Dulles Town Cir, Sterling, VA 20166, USA
Phone: (703) 421-6572
moc.arohpes@ecivresremotsuc
State: Virginia
Zip Code: 20166


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Reviews
My experience at JCP salon was very bad. Got solid hair color done from a designer stylist but the color is not at all visible. Even after complaining i was being said that it was the problem of my original hair color. I am not at all satisfied and feel my money was wasted.
8 years ago (09-05-2017)
The staff are always helpful here and the inventory is usually on hand
8 years ago (18-01-2017)
This place has great prices and the people who work thier are very friendly and polite.
8 years ago (21-12-2016)
This review is more for JCpenney's appliance delivery company - FSA network, and not specific to the store. However, the experience has made me so bitter I probably don't ever want to shop for appliances at JCP anymore. JcP works with probably the worst, unprofessional delivery company I have ever dealt with in my life. I had ordered an LG washer and Dryer from JCpenney on Oct 5 with the original delivery scheduled for Oct 22. Today is Nov 4 and my Washer n Dryer are still not installed after 4 visits from these Delivery guys. To top it off one of the installers gave serious attitude and threatened me because I asked them to cover their shoes before carrying the machine on my new hardwood floors. The worst of all every time these guys come to my place they always have some excuse to not install. Infact my Washer n Dryer were damaged in delivery process and I'm left to deal with the manafacturer to get the units replaced. Because of this horrendous experience I'm cancelling my order with JCpenney and going to other dealers and checking if they do business with these @$#!. If they do, not buying products from the dealers at all. I can't believe such people exist in this country...these guys also cuss in spanish when they come to deliver knowing very well I don't speak the language. JcP's General Mgr - Cheryl, is apparently looking into this issue but I have lost faith in the brand. A NOTE: HomeDepot and Lowe's also apparently work with FSA Delivery company. SO PLEASE BE WARNED!
8 years ago (05-11-2016)
Do not use the hair salon...it's awful! Got sucked in by a too-good-to-be-true $50 coupon for color. Got my brown roots done and they're now sparkly, brassy brown even though I told her I needed an ash color. I had her touch up my Scarlet red chunky highlights, asking that she not touch the chunky blonde. All came out brown. 1" trim ended up being about 3" gone. She tried to fix it by redoing the red with a different color as she informed me they no longer carry reds...would've been nice to know this at the start. Turned out better the 2nd time, but still not good. Ended up paying $125 for the 2 sets of red highlights, was there for 5hrs causing me to miss the concert I was getting dolled up for. And today I'm sitting in a different salon getting it all fixed, completely pisser because the salon manager says they don't give refunds, but she didn't think I needed one anyway because she thinks my hair looks great. Maybe by your standards, but it looked much better before going there.
9 years ago (23-03-2016)
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