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Reviews, get directions and contact details for JCPenney

JCPenney

Story

Play, learn, and be inspired by the world of beauty. Discover exclusive brands and products, and enjoy free classes, makeovers, and expert advice at your local Sephora in Lanham.

Address: 9100 McHugh Dr Ste 576, Glenarden, MD 20706, USA
Phone: (301) 341-2700
moc.arohpes@ecivresremotsuc
State: Maryland
City: Glenarden
Zip Code: 20706


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
The service was great, but couldn’t figure out how to post my review for a Liz Claiborne pea coat that I recently purchased in November, so I am using this opportunity which came through another platform. The Liz Claiborne pea coat with hood in the wine color is absolutely gorgeous. I love the color and the fit & flair. However, after only a few weeks it begin to “fuzz up” and collect a lot of lint balls. The coat looks as if I had it for years. I had to return it. I was too embarrassed to wear it.
7 years ago (18-01-2018)
It's the holiday shopping season, the lines were long but they were prepared. All the registers were covered and they were moving the customers through quickly with a smile.
7 years ago (10-01-2018)
Quite pleasant shopping experience. Love the spacious show floor. Great variety. JC Penny's was having a sale, so that was nice. Store clerks were nice. Only one thing: Though I was leaving after closing with a few bags of purchases, no one said, 'Good night, Thanks for shopping with us tonight.'
8 years ago (10-08-2017)
This is the WORST JCPenney store I've ever went to! I ordered a pearl necklace to be picked up from the store and a staff member from the jewelry dept were unwilling to help me. I spoke with a woman on the phone to track my package down but she refused to get my package or have someone get it from the shipping room. She hung up on me twice when I asked to speak to the store manager. A week before this, I arrived to the store to check on the item but I had to wait over an hour for someone to assist me! The staff is unorganized and unhelpful. I also spoke with Michael Burrell, who was rude! He cut me off and refused to listen to me when I attempted to explain the situation to him. This experience has deterred me from shopping at a JCPenney's store ever again. I have not shopped at a JCPenny store in years until this. Now I see why. The customer service here is HORRIBLE. It not worth shopping in store or online.
8 years ago (07-11-2017)
I came to buy kid clothes and the department was a mess. And needless to say I couldn't find what I was looking which was pretty much basic items. Blue pants and white shirt for school. Unbelievable
8 years ago (15-10-2017)
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