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Jefferson County Probate Court

  1. Downtown
  2. Kentucky Courthouse

Reviews, get directions and contact details for Jefferson County Probate Court

Address: 600 W Jefferson St #3001, Louisville, KY 40202, USA
Phone: (502) 595-4434
State: Kentucky
City: Louisville
Zip Code: 40202


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
This is only getting a second star because the judge is very kind and capable of his job. But the probate staff are inept and ignorant of the jobs they are to perform. The judge was very humane and decent with regard to my case, and even when I watched him have to deal with very difficult fights between family members over property. However, the probate general staff in the office where you have to fill out paperwork cannot perform their duties. The first time I went in to file, they didn't understand why I was there (uhm, hello, my mom's deceased--and the fact that I had to explain this over and over again made me very curious as to how this staff was gathered together to begin with. Are they all related to each other, or cousins of the hiring manager? The world may never know). They couldn't get my paperwork right and that was when they were supposedly "performing their duties." Next, Actual court date--judge was great at his job, as I've stated above. I was re-opening a case, and he sent me to the probate office to fill out more paperwork, and then asked that I come back to the court. It took 3 people no less than an hour to try to figure out what I was supposed to fill out. One was telling me one thing, while another was telling me something completely different. They had me get out of line (and then I'd have to get back in line), no less than 3 different times. They kept telling me not to go back to court (though the judge told me to come back). One woman finally took pity on me and told me she'd get the right paperwork going, but she didn't have a clue what to do (REALLY--where do they hire these people? You can't train your folks to actually be bothered enough to ask the question of customers-- so, are you here for a newly deceased person, or for a re-open etc...???!!!) It just takes a little training to have them knowledgeable about how to run the office. When I got back to court, the judge helped me, but they still didn't have the right paperwork because the office there can't get anything correct--but he pushed it through because he's an awesome judge. Like I said--Judges are great, but the office staff that processes the paperwork doesn't seem to know what they are doing. My advice to the courthouse, whoever is doing your hiring, please have them STOP hiring inept people, or their own family members--because that's the feeling I got while being there.
8 years ago (22-06-2017)
I was under the impression, that individuals that worked her were educated. I have never witnessed a larger gathering of obtusely mentally challenged people in my entire life. I work with special needs adults and they have far more intelligence than the people in this office.
8 years ago (28-10-2016)
The clerks at the Probate office have always been very helpful to the attorneys at Bornstein & Bornstein, P.S.C.
8 years ago (06-02-2017)
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