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Reviews, get directions and contact details for Jefferson Dental Clinics

Story

Mayra Pina recently celebrated her 5-year work anniversary at JDC. She has spent three years as manager of our Duncanville location, and two prior years as an assistant manager at our West Illinois clinic. When you make an appointment at the Duncanville office, hospitality and customer service are the order of the day. Patients always come first starting from the time they book their appointment. This level of patient care continues through consultation and treatment. She and her staff start by addressing their patient's main concern. Recognizing that many have fears that have built up over time, they always strive to make patient care individualized and succinct. To keep patients at ease for the duration of their procedures, staff are consistently checking on patients, offering an array of amenities to make patients feel warm and welcome. Doctors Leslie Townsend and Manthan Patel also perform thorough consultations to give high-quality expert information about the patient's treatment. Dr. Townsend, is the Regional Dental Director for JDC and has more than 10 years with the organization. She has one of our highest referral ratings because of her warm demeanor with patients and friendly attitude. Dr. Manthan Patel is a general dentist who tends to patients on alternate days and delivers an exemplary level of care to patients who are in need of any treatment ranging from basic cleanings to root canals. The staff at Duncanville always work to meet patients' needs, expectations and comfort levels.

Address: 104 W Camp Wisdom Rd, Duncanville, TX 75116, USA
Phone: (214) 253-0380
State: Texas
Zip Code: 75116


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Reviews
Great experience!!! The staff is friendly and professional. My problems were identified quickly. They verified insurance benefits and outlined very clearly the costs and recommendations on which work is best to do first. I was able to schedule the first procedure within 24 hours and received wonderful care. They made sure I was comfortable throughout the procedure. I would most definitely recommend them!
9 years ago (02-06-2017)
Wow, I'm seeing all of these negative reviews, but I actually had a complete opposite experience. I was referred to this office from two of my coworkers, as I was looking to find a dentist asap to have a root canal done on a tooth that was causing me a lot of pain. After calling the office I was scheduled for an appointment within two days on a Friday afternoon. I was seen by Dr. Leslie Townsend and she confirmed that a root canal would be my best option. She knew that I was in a lot of discomfort and was so kind to fit me into her schedule the very next morning (Saturday). I have nothing but good things to say about this very experienced and friendly dentist. She is awesome!! She gave me antibiotics and Motrin after the procedure and I have been healing just fine. It is so nice to be relieved of tooth pain. Also the staff was extremely nice and Jennifer at the front office made my experience very good. Thank you all for being very professional! I will be back! Two thumbs up for Dr. Townsend!!
10 years ago (18-04-2017)
My experience is still on going but three days ago I got ALL of my teeth pulled at one time. Dr. Townsend was AWESOME. She had so much patience, calming voice, extremely caring. Even though the procedure took longer than most Dr Townsend never gave up on me and kept her positive and gentle nature. I can not say enough positive about Dr Townsend. She is AWESOME and an Angel ♡ The staff at Jefferson Dental Duncanville is so great also. Very professional, don't mind answering questions, and so pleasant every time I've been. The assistant during my surgery was perfect. She even held my hand! Her soothing voice helped calm my nerves for sure. In my 53 years of life this dental experience was THE BEST for sure. I should have visited Jefferson Dental Duncanville years earlier. Thank you with all my heart Dr Townsend ♡. See you soon! Nina Martin
9 years ago (12-06-2017)
I do not recommended this location to anyone. I have only been here and have decided after they fix what they started I will never comeback. Each time I have came I have had an appointment. I am sitting in the lobby now with an appointment at 4pm appointment. They take non-appointments before the actually appointments. They may as well do first come first serve. The front desk staff has a few rude people as well. If I have not already paid with my insurance and out of pocket, I would have stop coming. I stayed for an appoint at 4pm to 9pm once. Another time because I was demending a time, after a 4pm appointment and waiting two hours that when I go to the back I will be waiting a couple of more hours. I was just told there was one person in front of me who has yet to be called and 3 in the back, could I come back a different day. Again I asked about their process because I take off work to come her. A courtesy call to inform patients of the wait, why are walk ins going before appointments? I was told that they were all appointments. Lie. I asked why are all of these people scheduled at 4pm if there are only two dentist. She stated they are given time slots and told to fill them up. Meaning, get all you can and forget how the customer feels about it. I promise after they finish the work they started I will not return and will tell them so as well as lose my number. I am also contacting my insurance. I still have pain on a the side of my mouth that was to br a simple cavity but I will not have them look at it again. They did something to my tooth that was suppose to be a simple cavity. I am contacting my insurance and going to someone else as soon as possible.
10 years ago (17-02-2017)
WORST experience EVER!!! Will NOT recommend this place to anyone. My appointment was at 9am and they didn't start working on my tooth till 3:30 pm. This is my first time EVER writing a feedback on something so that should tell you something. I was told something else in the very beginning about my tooth. I don't know if the doc messed up. But it took them 6 hours just to tell me my tooth had to be extracted. I really think the Doc made a mistake because I don't think in the beginning it had to be extracted since I was never given that option I had X-rays on another day n everything seem fine till the doc started messing with my tooth even more. Everyone reading this please go to a different Dentist Clinic. I'm actually taking some of my time off just to let everyone know about my experience because I don't want the same to happen to me happen to anyone else. The staff is not professional at all I hear them cursing in Spanish too worried about their Christmas exchange and what their going to eat for lunch. Only reason I have 1 star their restrooms are clean. Ya have a bless day and hope ya take my comment/feedback into consideration.
10 years ago (13-12-2016)
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