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Reviews, get directions and contact details for Jennifer Hiteshue - State Farm Insurance Agent

Address: 329 N Ct St, Medina, OH 44256, USA
Phone: (330) 725-0128
State: Ohio
Zip Code: 44256


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Reviews
Jennifer was one of the first people we met in Medina when we moved here in 1998. I like to research service providers extensively and found that State Farm gave us the best homeowners coverage for the cost. Our family grew, and we added auto insurance and life insurance, and our children as they became drivers also purchased coverage. Her office staff is always friendly, efficient and helpful. Jennifer and her staff have helped us navigate decisions on life insurance, teen drivers and tool coverage. After eighteen years though, Jennifer really came through for us when we had a roofing claim that proved problematic because of three different materials used on our century home, including asbestos. She went above and beyond to assist us in getting our claim to completion, although it's not the agents responsibility to do so. She worked with the State Farm network of claims adjusters and underwriting through all the issues. At a time when an agent could have been complacent after having had us as customers for so long, she treated us as a top priority. Can't recommend highly enough!
9 years ago (01-06-2016)
I've done business with Jennifer and Kathy since 1995! They have always been very kind and professional while providing all of our insurance needs.
8 years ago (16-03-2017)
Called on Wednesday, January 25th for an auto, motorcycle and home owners insurance quote. Gave all my info to the lady that answered the phone, including SS number and all my vehicle information. On Tuesday, January 31 I still hadn't gotten a call back. When I called I basically got the normal excuses. Terrible way to run a business, I would never recommend this agency to anyone.
8 years ago (31-01-2017)
Very upset with them. I wanted to switch to them from progressive, I called got a quote. I was pleased with how much I thought I'd be saving. I was wrong. No sooner did they debit my account almost 300 they called to tell me they can't insure me. Well luckily I never canceled my other insurance. That was on the 20th. I have yet to be refunded. And now I'm getting a late fee from my other insurance because it's now late because I can't pay it till I get my refund back. Here I was thinking if be saving, but nope end up losing money. I will not be referring anyone to them.
9 years ago (30-05-2016)
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