Jessica Nails & Spa

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Address: 226 First Ave E #8, Shelburne, ON L0N 1S2, Canada

Phone: (519) 925-5575

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State: Ontario

Zip Code: L0N 1S2

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Reviews

The salon it's self needs some updating. The couple who owns it are awesome, friendly, welcoming, and accommodating. They are perfectionists, my toes look perfect. Even did a mini pedicure for my 3 year old.

 9 years ago (25-09-2017)

I'd never go nowhere but this place. Danny always do a good job on my mani/pedi every time. I went to different places to check if they can provide me the same service, but none can do the job as good as him. So I always come back to him. .

 9 years ago (07-07-2017)

Horrible service!!!!! If I can give a zero I would. I went in there asking for my nails to be cut shorter (I already had acrylic with shellac on) as I needed then shorter for a job interview. I stated to the gentleman working there. I need my nails cut and if you can't keep the existing shellac on my nails take it off. The lady who was doing my nails spoke no English so the guy there told her what to do. After 5 minutes of the guy pushing me to get shellac color again on my nails the lady then proceeded to cut my nails then she told me to soak them so I did. Then I asked her what are you doing because I was thinking why is she soaking my nails. Then the man said you asked to take off your nail and I said no I wanted you to take the shellac off and my nails cut. He then said they can stop now and I can leave without paying otherwise it's 15$ to continue. So I'm like we'll I have no choice now she already started soaking my nails and the acrylic was peeling. He then proceeded to argue with me saying I asked for my nails to be taken off instead of apologizing and saying he didn't understand. After about 5 minutes of back and forth with him I told him just finish my nails. I said clearly you didn't understand me and I didn't understand you. He then told me "That's not my problem!" We'll actually buddy it is your problem, your in the service industry so you should know how to speak English and if you can't seek clarification. Also if your customer is unhappy you should try to satisfy them instead of arguing. At the end of the day my nails look horrible and I am out $15 + tax and their feet for using the interac machine so actually  $17.10. I will never return and I will never recommend that place to anyone.

 11 years ago (25-04-2016)

Great job Danny !!

 9 years ago (17-09-2017)

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