Jetz Service Co Inc

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Address: 220 E Taylor St, Colorado Springs, CO 80907, USA

Phone: (719) 636-3928

Website

State: Colorado

City: Colorado Springs

Zip Code: 80907

Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Jetz handles the Laundry equipment in our facility. They are wonderful! Same day service almost every time and they always work through our issues so fast, even though we rarely have any. Every employee I have contact with is polite, knowledgeable and helpful. Keep up the great Service!!

 7 years ago (08-09-2017)

Dear god where do I start..the first washer/dryer set we had in the building I live in was probably from the 80’s but the lady that answered the phone kept insisting they were high efficiency and we were using the wrong soap and that’s why they weren’t washing all the suds out (no we didn’t use too much either)..really? The reason I started calling was mostly because the dryer wasn’t getting my clothes dry. They were damp at best (I’m talking toddler outifts and baby onesies here) so you can imagine my towels were still sopping wet at the end of a 60 minute cycle. However every time a tech came out they insisted the machine was reaching temperature so I asked why it wasn’t drying then and of course they didn’t know but “their test cycle ran fine”. Finally we call enough to where the company agrees to send new machines. The price when I moved in was $1.25 to wash and $1.50 to dry and they soon raised that to $1.50 for both. Okay..well the new machines arrive and now they’re charging $1.75 to wash!!! Keep in mind WE pay for the water and electric here so there is literally NO operating cost to the company therefore no reason to raise the prices yet again. I called because more than 2 of us called and told them we did not want new machines if they were going to cost more because we’re all pretty poor as it is and they pretty much said oh well deal with it. The new machines have given us nothing but issues of course. The dryer is a little better thankfully but the washer was bouncing all over the laundry room and it sounded like it was going to come through my ceiling. The tech said it was the floor not the machine...the last machine didn’t do that at all. So we call about 3 separate times to get that taken care of. As for tonight, I just had to help my neighbor wring out her clothes so she can dry them because the washer was stuck on 19 minutes for about 45 minutes and the water kept running and draining continuously. Of course it’s Friday night and since it’s not flooding or on fire (yet) they don’t have a non emergency weekend number so we’ll have to wait until Monday. There isn’t a laundromat very close to us so it’s not only an inconvenience with a toddler and an infant but it’s irritating that we pay for everything and we can’t even get properly functioning machines.

 7 years ago (06-10-2017)

They are better than they used to be. The tech guys are really nice. I am ONLY giving 2 stars because the tech guys always do a stellar job. It's not their fault the company sucks sooooo bad! I can never do laundry without at least something going wrong.

 8 years ago (07-07-2017)

Awful place of business, my apartment complex uses them and their machines constantly steal money and don't dry.  They lady who answers the phone is completely useless and always pushes you off on someone else cause she literally can't do anything.  Classy jetz, real classy.

 7 years ago (25-08-2017)

I know nothing about this location for this company or the customer service, but I have Jetz "service" in my current apartment complex, which is an utter nightmare. These are absolutely the worst washer and dryers I've ever used. From over charging my debit card, to taking up to 30 minutes of swiping for the machine to even acknowledge my card to start, to the dryers barely drying (while on high). I'd much rather go out of my way to a laundry mat that I know will work with ease. I'll be sure the next apartment I choose will not be in business with Jetz.

 8 years ago (06-05-2017)

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