Jim Laabs Music Store

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Address: 1045 Main St, Stevens Point, WI 54481, USA

Phone: (715) 341-1666

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State: Wisconsin

Zip Code: 54481

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Reviews

I am so happy with my purchase from Jim Laabs. Troy answered my many questions via e-mail quickly and professionally, he is very kind, and I never felt pressured to make a purchase. My cello is of a very good quality for a fair price. Although I had to wait a bit to receive it, they were out of stock, it arrived very well packed, no damages to my instrument. I can honestly recommend Jim Laabs' service as well as their instruments and look forward to doing business with them again in the near future.

 9 years ago (14-07-2017)

Jim Laabs Music is my only go to place for anything music related and has been since I discovered them a few years ago.  Whenever I have an interaction with Mr. Laabs or a member of his staff I am treated with dignity, respect, and professionalism.  His stores are beautifully maintained and stocked with the best selection in the Midwest if not the nation.  Jim and Troy set the standard for real, genuine, and benchmark leading customer service.  Both Jim and Troy have gone way out of their way to make sure I am always getting exactly what I want at the best price.  Recently Jim made an upgrade path possible for me to a wonderful European built Schimmel grand.  I can tell you that no other store would do or could do what Jim can.  Whenever I come in I feel like  I am with family and I am looking forward to making many more future purchases with Jim Laabs.

 9 years ago (22-06-2017)

Honestly disgusted at there staff here, we walk in and I asked if it was ok to play the bass that was sitting there and he said yes and than went ranting on about how if I break it I buy it assuming that I had now idea how to play. Not only was he was he being intrusive but he sat there and stared at me until I put it back. He was very disrespectful and made me and my friends very uncomfortable because he would not stop staring at us even tho we are experienced musicians but scince we are young he assumed that we would cause trouble. My friend was trying out drums because he just started to play them and was looking for a set for his house. He sat down to play a cheaper electronic set when the staff member came running in or direction and said "you know that has a price tag on it right" in a very sarcastic and rude way. Never coming back here again, can't believe there service. please don't come and support this company, they don't care about the younger generations. Would have gave it 0 stars if I could.

 9 years ago (05-07-2017)

wonderful experience.  I purchased an Excalibur super classic 120 accordion and exceeds my expectations.  Well made,  and sounds beautiful.  They told me upfront when I called that it would take 50-60 days since they were out of stock, but gave me a fair price for the accordion, hard case and microphone pickup system.  About 60 days they gave me a call and said they got them in stock and was sending.  3 days later, arrived in perfect shape probably due to their expertise in shipping accordions, well done Jim Laabs Music.

 10 years ago (18-11-2016)

Jim, I didn't like your store. Ya screwed up, Jim. Jim ya sarcastically talked at me for playing the drums. Ya know I have really slight asperbergers, Jim. Jim, I'm really disappointed, I thought you were a professional, Jim.

 9 years ago (20-06-2017)

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Reviews, get directions and contact details for Jim Laabs Music Store

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