Jimmy Jazz

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Address: 2100 South W S Young Drive, Killeen, TX 76543, USA

Phone: (254) 690-9480

Website

State: Texas

Zip Code: 76543

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews

I don't know about everyone else but I walked in to the Killeen store was helped from the jump got the new jordan 4's wanted some pants told the girl I didn't know what I wanted and she was so helpful with in 3 minutes I was out the door with a new outfit

 8 years ago (24-02-2017)

Jay has excellent customer service, very knowledgeable on merchandise and professional

 8 years ago (31-01-2017)

I like absolutely nothing about this store.  The customer service is trash.  The employees will text on their phones and ignore you until you leave.  I really wish they would do a evaluation of the staff.  I called and asked about a certain shoe that came out.  I called because while I was in the store I received no service.  While I was in the store I saw a men's size 8, but because the clerk at the register was on her phone I decided to leave and call.  When I called the person that answered the phone said that they did not come in mens size.  I have a large amount of shoes and am pretty sure 8 is a men's size.  Bad enough no one in the store knew what shoe I was referring to so I think they just told me no to get me off the phone.  I swear if I could give this store a star minus I would.  Worst store in killeen mall.  Worst store in killeen period.  

 10 years ago (02-01-2016)

This review is not in reference to the Killeen Mall store but to the main Online store rather... Their service when you want to BUY something is superb and friendly but when you need to return an item OHHHH BUDDY!!!  Let me tell you, I bought some Ralph Lauren Polo hats for $42.00 each cause I like Polo but when they arrived they look SO FAKE!!! like straight out of china or korea type of clothing and one of them looked like it was already returned because it didnt have any labels and just a white sticker with a item # on it, So I believe that Jimmy Jazz is actually buying fake stuff and FOOLING ALL OF US. Am from Brooklyn NY and I used to shop over at their stores all the time and it was legit and good quality but from the ONLINE STORES I would double guess myself. SO anyways it took me 4 days of calling back to back to find out why my return labels were not send to my email on time. SO today i had it with them, I asked for the Supervisor and no supervisor was available because the customer service lady is THE SUPERVISOR!!! WOW!!! really!!! AM just saying this is crazy. 

All am saying why cant they be like AMAZON, which send me my labels in like 2 hours and returned my money to my account within 48 hrs. I love amazon. but as far as Jimmy Jazz you guys should be very carefull as to what you buy and make sure you dont have to return anything cause your Blood pressure might go off. have a bless day yall

 12 years ago (19-12-2013)

Worst costumer service ever! 

 9 years ago (17-12-2016)

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