Jimmy John's

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"Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up."

Address: 2033 Buford Hwy Ste 101 , Buford 30518, GA, US

Phone: (678) 765-0241

State: GA

City: Buford

Zip Code: 30518

Opening Hours

Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-22:00
Friday: 11:00-22:00
Saturday: 11:00-22:00
Sunday: 11:00-22:00

Update Info

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Reviews

Would not recommend the Jimmy John's in Buford. This is the 3rd time we've gone and they've messed up our order.  I ordered a veggie gargantuan and this is what I received. This 14$ sandwich usually lasts me 2 meals and should have avocado, lettuce, and more than one slice of cheese. I also ordered mustard...not there. I ordered for delivery and they told me they didn't have delivery drivers so I went and picked it up only to get home to this. I paid $14 for a piece of French bread.  When I called, I was understandably upset when they told me I could come back and they would make me a new sandwich.  Uh no...cancel the charge. I'm not taking another 30 minutes out of my day. I was then offered a credit for their store that I would just have to tell them my name...yea no. Unless your eating there and can hold them accountable, I would not go here.

This has to be the worst Jimmy Johns on the planet.  The workers all have terrible attitudes, the manager is horribly lazy and their equipment always not working or they can only take cash etc.  Today was the worst though, we stopped literally for a cookie and bottled Coke through the drive-thru.  Waited almost 10 minutes as the only car in line and no one came to the window.  Drive to the front and door locked and the manager yelled to go to the drive through.  At that moment another person outside was saying how bad the service is and we were laughing.  The manager then opened the door and yelled at us for not going to the drive through.  I said I already ordered and no one brought me the order there, she yelled that she wasn’t the one who took my order and closed and locked the door back.  We just left and won’t be back until employees here change.

Literally NEVER open it’s either the drive thru is “closed” or “broken” or the inside is always locked. The wait time is absolutely ridiculous even when they are open although there will be NOBODY in line I mean you’re waiting 10+ mins in line. And they seem to NEVER get your order right. I come here about 3 times a week as a nanny for a child and we have tried inside, drive thru, and even ordering online and every-time we have had to wait a ridiculous time AND the order has been wrong. I’ve even brought it back and they’ve remade it and still made it wrong. Just ONE regular sandwich on the menu. Not even a large order.

3 times I have gone out of my way to stop by this Jimmy John's and 3 times I have left empty handed. Closed due to lack of staffing - a common problem at the time...Only accepting cash...And now, they are only accepting catering/call ahead orders unless I want to wait +30 minutes. I think I'm done trying - it shouldn't be THIS hard.

I love Jimmy John’s, but frequently disappointed at the service at this location.  Placed an order in the app, waited 30 minutes for my sandwich to be made, then told they were out of bread and could not make my order.  Wish I could say this was an isolated incident but have encountered this 3 or 4 times before.

Food is always good, but second time now I’ve been there and they haven’t been able to add points to my account with a drive-thru order because “their pin pad is broken” or some other reason. I guess I can order ahead on the app next time, but I shouldn’t have to make accommodations on my end to receive minimum advertised service from them.

Literally the RUDEST employees I’ve ever met!! I have never been somewhere to eat where the employees were so rude and obviously hated their jobs. If I was an owner/manager I would either fire every single employee or shut down this location because people here are just nasty. Also who closes your doors at 6 at night and only has a drive through open then disses and laughs at you outside the drive through. Your employees. I wouldn’t ride home about any one of them and I wouldn’t want them to ever work for me.

Not great. The lights were all off, and their mic barely works so I couldn’t hear the guy and I didn’t even know that they were open until we waited for someone to say something. Also, I didn’t get what I ordered. Ordered a giant sub, so it’s the size of two subs. Usually they cut it in half so you have two sandwiches. He gave me a small sandwich. Also had to repeat my order twice when I got to the window.

If i could give 0 stars i would lol. This is the worst jimmy johns I’ve ever been to. Anytime I go by they always look closed during normal business hours and it takes forever for anyone to take your order. We pulled in the drive thru and waited for 5 minutes and no one answered so we pulled around to make sure they were open. They were lol & the employees had no customers they were waiting on. This happens everyone I come to this location & if there was one closer to me I would never go there

The owners do not care about this location or they would do something about the staff and their horrible customer service. There are more one star reviews over the last year than anything else and always for the same reasons. Plenty of other options available that actually seem to want to serve the customer

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Reviews, get directions and contact details for Jimmy John's

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