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Jimmy John's

  1. Michigan
  2. Grosse Pointe Woods Restaurant
  3. Grosse Pointe Woods Meal Takeaway
  4. Grosse Pointe Farms Meal Takeaway
  5. Grosse Pointe Woods Cafe

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Jimmy John's

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Jimmy John’s - Subs so fast you’ll freak! Stop by our location, call for delivery or order online at jimmyjohns.com.

Address: 19613 Mack Ave, Grosse Pointe Woods, MI 48236, USA
Phone: (313) 884-8420
State: Michigan
Zip Code: 48236


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Reviews
I work at a near by hospital where many of the employees order from this location all the time. I ordered online about 30 minutes before my scheduled lunch break giving them time to deliver. Once it had been past those 30 minutes I called the store who told me the driver had left about 20 minutes ago and should be there soon. I waited another 15 minutes and called again since my food still had not arrived. I told them I wanted a refund and not to worry about the food anymore. The young lady I spoke to said I would get a refund and the food would still be delivered to be. She apologized for the delay. Another 15 minutes passed and another hospital employee walks in with my order and gave it to me. Their delivery driver gave it to a completely different person, never called my phone to clarify or ask me to meet him because he couldn't find my location. I was fuming. Later that evening I checked my account for something else. I then also found that they had also over charged me for this order to begin with. The following morning I called and spoke to a manager who said they had already reversed the charge in their system so the money should be back in my account withink 24 to 48 hours. It has been a full 7 days now. The entire over charged fee is still charged to my account and no one there seemed to have an explanation for why I got overcharged in the first place or why I haven't gotten my money back after such terrible service. I will never be ordering from here again!
8 years ago (14-04-2017)
My server robots sang too much. Decent food though.
7 years ago (08-10-2017)
Good food. Funny servers. Nice local place
8 years ago (26-07-2017)
Ordered 2 italian subs and 30 seconds afterwards I asked if I could add mayo to one and the sub preparer rolls his eyes at me? Will not go back!
8 years ago (27-07-2017)
I was very appreciative for their appreciation day $1.00 subs and they still moved very quickly....Great tasting subs
8 years ago (04-05-2017)
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