JMP Cycle Kawasaki

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About

We are a Kawasaki / Genuine Scooter Co / Hisun Dealership. We service and supply parts for most brands of Powersports. Harley, Honda, Yamaha, Suzuki etc.

Address: 1490 E Edwardsville Rd, Wood River, IL 62095, USA

Phone: (618) 255-6116

Website

State: Illinois

Zip Code: 62095

Opening Hours

Monday: Closed
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed

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Reviews

Great experience and knowledgeable staff and took the time to assist me with all of my ???

 8 years ago (23-01-2018)

Not super fast, but super friendly.  Will go there again for more work done on my motorcycle

 7 years ago (30-01-2018)

Good friendly service but this was the most I've ever paid for a single tire and install and it took over an hour so the $85 an hour rate was exceeded. Will shop around before using them again.

But I appreciated them getting me in on a weekend and helping me out.

 8 years ago (02-09-2017)

The worst motorcycle shop in the midwest.  Had my bike for 3 weeks and never fixed it.  I asked them to call me before they worked on it to let me know what they thought was wrong with it and an estimate but they never did.  They tore my bike apart when i told them i was coming to get it and tried to charge me for it.  Their excuse was they fired the guy who knew about my bike and the new guy quit after a day.  So now they dont have anyone to work on street bikes which they also sale.  Don't go.

 8 years ago (07-10-2017)

They sold me a new bike that was missing the nut that holds the mirror in place.  (you can't just go out and buy one for it.  I tried).  I didn't notice it until we got it home and my daughter had a chance to ride it.  The mirror flaps all over the place.  Contact JMP and they asked for photos.  I sent them photos.  They said they could send it to me (I live about 30 miles away) but that they would need to see about ordering it. The service guy said he would call the  next day.  He didn't.  So I called them.  When I finally talked to Tammy (the owner) she insisted that it was warranty work and I had to bring it in.  How is it warranty work when you sold it to me this way?  
So instead of just sending me a mirror, I have to find someone with a truck to take it all the way back over there across the river so they can replace it on their premesis.  On top of that the service guy lied to the owner and told her that he called me.  I no longer trust them. 
I'm not happy with the way they do business.

 8 years ago (25-04-2017)

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