John Yurconic Agency

Reviews, get directions and contact details for John Yurconic Agency

Address: 101 N Cedar Crest Blvd, Allentown, PA 18104, USA

Phone: (610) 770-6606

Website

State: Pennsylvania

City: Allentown

Zip Code: 18104

Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

Pathetic response on phone calls too offices. Let phone ring 10 times at 2 offices. No response.

 8 years ago (06-12-2017)

I came to this place the customer service horrible! the clerks do not great people do not look a people face do not smile and do no give any kind of information.. They are just there to get paid

 7 years ago (20-01-2018)

Sally Strikes again. What a pleasant person /s

 8 years ago (29-06-2017)

I've been going there for years. Fine folks. Knowledgeable. Courteous.

They've always been able to make unpleasant things (dealing with PennDOT, for example) fairly pleasant. That's saying something.

 9 years ago (30-09-2016)

Today my husband and I had the "pleasure" of working with Sally. We should have known it would be a stellar experience when we walked to the counter and she stopped her loud gum chewing long enough to ask us "What do you want me to do with this?" after we handed her the paper we needed signed. What a nice greeting. Who needs a hello, how may I help  you. Seeing your gum and being asked "What do youwant" is stellar customer service!!!

She immediately signed the paper  before realizing that  we didn't have everything we needed. She immediately told us we'd have to come back and work with her since she already signed it. We asked her a few questions and she  never let us put in more than 5 words. We had been told something different than what she was telling us from our bank and kept making comments about how we should have done our research- which we had. Towards the end of our visit she told us in a very holier than thou manner of speaking that  we reallly should have known what is needed. We repeated that  we followed the steps we were told by our bank and told her we did not appreciate her condescension. She replied with a very insincere "sorry" complete with a loud chomp of her gum. Her sincerity rivals that of our president-elect. 

Fortunately we were smart enough to go get a new copy  of the paper we needed to be signed so we would not have to deal with her again. No way we will be returning to this location. YOu interact with customers . YOu should not be irritated when they have questions.

 9 years ago (26-11-2016)

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John Yurconic Agency

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