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Johns Home Appliance Center

  1. Delaware
  2. Claymont Home Goods Store

Reviews, get directions and contact details for Johns Home Appliance Center

About

We service and sell all brands of washers, dryers, dishwashers, ranges, refrigerators, microwaves, and garbage disposals, and parts also!

Story

Established in 1940 John's was started by John Sr. in 1940 in Delaware County, Pennsylvania and in 1970 John Jr. opened a John's Maytag Home Appliance Center off of Naamans Road in Wilmington, Delaware. John Jr. has since relocated to a much larger store at 3309 Philadelphia Pike in Claymont, Delaware. Here is where he sells new and reconditioned appliances and also parts for the "do it yourself" kind.

Address: 3309 Philadelphia Pike, Claymont, DE 19703, USA
Phone: (302) 792-2333
moc.loa@cahgatyamjj
State: Delaware
City: Claymont
Zip Code: 19703


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
I called Johns because my dish washer was not working well (but it was still working) They sent out a tech who after spending 15 minutes tinkering with thing then recommend I purchase a cleaning product and run a cycle, his 15 minutes of tinkering cost me nearly $200. I don't use my dish washer often so when I had a chance to actually run the cycle it turned out his tinkering (or the product he recommended) some how stopped my dish washer from draining all together. When I called back because of this issue, they told me they would have to charge me for another visit to come out and and see what was wrong. I was not happy about this but took it on the chin because in all fairness I shouldn't have waited over a month to make sure is recommendation actually fixed the problem. So i went and scheduled another $200 visit and had to take a day off of work to do so. I asked to be slotted for first thing in the morning in hopes I could salvage the day after the tech was done. Around 1 PM I called and asked where the tech was. I was informed they tried to reach me and since no one picked up they canceled my service. (i had no missed calls). They then said they would send someone later that after noon. At 5pm i called back and was informed that no one would be coming that day. I was understanding and figured I would give them a chance to make things right and asked if they could provide a small discount or some type of special consideration since I not only paid them for a service they did not perform properly but then lost a day of work waiting for a tech that never came. The response was that it was my fault for not answer the call they never made. This is not how your do business. Do not use this company for anything.
7 years ago (14-02-2018)
John and family were very helpful with the right knowledge of my problem .They had the parts I needed , saved me from purchasing a new dryer Very very happy customer
8 years ago (13-09-2017)
TERRIBLE REPAIR SERVICE! TERRIBLE CUSTOMER SERVICE! We had a brand new ice maker installed by John's 2 years ago. It stopped working recently. We called John's and a repairman came. He opened the freezer, took one look and said "before I even touch anything I can just look in here and see that this was installed improperly. This is the mess. Whoever did this didn't do a very good job." I presented him with my receipt from two years ago and he was shocked to discover that he was the person who installed it. He apologized over and over and over before finally delivering the bad news that I would need a whole new icemaker again. He explained that because it had been improperly installed, it had not been functioning correctly all this time and could not be repaired. He then went on to tell me "the good news is - it's cheaper now than when you bought the exact same thing two years ago. " He wasn't sure if he had repaired the icemaker or not but nevertheless I was charged $89.95 because he tried. The following day a representative from their company called to make sure she had the proper email address so they could email me information about purchasing a refrigerator. When I told her of my experience she went on to explain all the different ways that this wasn't their fault. They didn't manufacture the icemaker and I should've called a year ago when dripping first occurred - not that the outcome would've been any different. I would still have an icemaker not working properly because it was not installed properly, and both the product and service warranty had run out. They never even offered to make this right! Terrible repair service! Terrible customer service! Doreen Weiss
8 years ago (02-08-2017)
Quick easy friendly store. Called ahead for a part, they had, and asked if they had another item while I was there. Sales rep instead shared a washing machine cleaning tip that saved me money!
8 years ago (05-07-2017)
You need any part for any appliance, this is the place to call. If its not in stock, they will get it for you in no time.
8 years ago (06-06-2017)
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