Jon Kazanjian's Auto Repair

Reviews, get directions and contact details for Jon Kazanjian's Auto Repair

Address: 256 Smith St, Lowell, MA 01851, USA

Phone: (978) 459-3300

State: Massachusetts

Zip Code: 01851

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Reviews

I'm writing because of my dissatisfaction with Ronny over the phone today. I am out of state and I let my friend borrow my car. It was towed last night and we are unable to retrieve the car because I am not there in person. I am so grateful to hear that you don't release vehicles to just anyone. However, when I asked Ronny how I could get in touch with someone about my situation he was very unhelpful. He said I could speak to a manager tomorrow and they might let me fax my license over to prove my ownership. He said it was against your policy to release it to anybody but the owner. I am glad he is following your policy but I am concerned and disheartened by his lack of compassion and knowledge as to help me any further. When I told him I'd like to speak with somebody higher up than a manager, he had no idea how to get a hold of them. When I asked him for an email so I could contact somebody about my situation he had no idea about that either. He also could not explain to me why I couldn't email/txt a picture of my license today instead of waiting until tomorrow. What is the difference between a fax tomorrow and a text today? I'm extremely frustrated and any information would be helpful. 
Thank you in advance, 
Joann Carter

 8 years ago (25-06-2017)

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Reviews, get directions and contact details for Jon Kazanjian's Auto Repair

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