Joseph H. Brown, Jr. Funeral Home

Reviews, get directions and contact details for Joseph H. Brown, Jr. Funeral Home

Address: 2140 N Fulton Ave, Baltimore, MD 21217, USA

Phone: (410) 383-2700

Website

State: Maryland

Zip Code: 21217

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Reviews

Amazing multi generational family owned business. The Brown's and their staff did a wonderful job. Thank you.

 8 years ago (12-10-2017)

I was not impressed with this funeral home at all.  My family chose this funeral home due to an unfortunate untimely death.  No insurance was available and everything had to be paid out of pocket.  The mortician that worked with us was absolutely horrible. She showed neither sympathy or empathy.  It was just a job.  I completely understand that this is what you do however the family members deserve to be treated better.  She was not available during my family members wake or funeral (I don't even think she was in the building for the funeral).  We chose cremation for the final preparation of my family member and they didn't even contact me to let me know that the remains was available.  I had to contact them.  

As far as the presentation of the body... they did an absolutely wonderful job.  And the funeral home and nice and clean and the service was great.  

What makes this place bad is the communication of the staff.  If I had my choice this would not be a funeral home that I would use again.

 9 years ago (13-09-2016)

Ghetto mess, they all need lessons on how to talk to grieving family's. And the little guy, what is he even there for? He seems to not know anything.. constantly redirecting questions to everyone else? Why is he there? He a terrible decoration for the desk lol. 
I did not choose this place from past atrocities. My mom did. Beware. I know it's a business but do you have to make it so apparent you only care about money.

 9 years ago (21-10-2016)

My family had a very comforting experience with this funeral home. Everyone was so nice and understanding of what my family was going through. Absolutely very professional at all times

 8 years ago (31-01-2017)

Customer service was not the best.  My appointment was at 2:30 I waited two hours to been seen.  I asked to pickup my Dad cremains on Friday after 4PM for services on Saturday.  On Friday my brother gets  to Browns to find out the Urns we ordered were not shipped by the vendor.  No call prior to arrival to advise, again after waiting for about 1/2 hour he was told the Urns did not come in.  After a few phone calls by myself to Browns resolution was made.  I feel the communication skills could be better.

 9 years ago (28-12-2016)

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Joseph H. Brown, Jr. Funeral Home

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