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Reviews, get directions and contact details for Juan Pollo

Juan Pollo
"At Juan Pollo, we specialize in slow-cooked, Mexican-style, rotisserie chicken. Located throughout Southern California, our restaurant chain offers dine-in and take-out options of chicken meals and signature side orders. Having a party? Let Juan Pollo handle your catering! Our Party Paks are perfect for feeding your guests at any event. Whether you’re feeding yourself, the family, or the entire party, Juan Pollo is here to serve your rotisserie chicken needs."
Address: 273 E 9th St , Upland 91786, CA, US
Phone: (909) 931-9057
State: CA
City: Upland
Zip Code: 91786


Opening Hours

Monday: 09:00-22:00
Tuesday: 09:00-22:00
Wednesday: 09:00-22:00
Thursday: 09:00-22:00
Friday: 09:00-22:00
Saturday: 09:00-22:00
Sunday: 09:00-22:00


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Reviews
Nah this was bad bad. We ordered their Juan's burrito but it didn't even come wrapped it was molded to burrito shaped with rips and rice busting out. We asked for beans but got rice instead. I should've just order the potato salad. Sad a Mexican got a disappointed burrito. These workers talk about rolling blunts but can't even wrap a burrito. The bathroom was really nice.
The new location is so much nicer. Staff I'd hit or miss here, but never rude. They just are either up front or running around. The food is always on point. Taco's, the bowl, chicken plates, potato salad, and rice are all I ever need. Added bonus of the new location is it is closer to me!Food: 5/5
Service was average food was ok. I order a salad to go with our food. It was not worth the 11 dollars I paid on top of it all it had rocks. We didn't eat it. I dont think I would go back to that place.Food: 3/5
I have been wanting to eat a Juan Pollo for many years, I finally stopped at your upland location on Thanksgiving. I also didn't realize there were many locations. I purchase 1 chicken and it was delicious. Wish it was biggerFood: 5/5
Check your orders before you leave. Maria who took my order over the phone didn’t get it right. Ask for a discount she says she’s only able to compensate me the correct side but why would I come all the way back there! Lol, joke.Food: 2/5
Order to 2 piece and looked more like a one piece very skimpy.. I called the store and was on hold for almost 20 minutes so I had to go back in person and question my plate. When I was there the guy still Argued.
I work in retail. Both cashier and customer service. I know it is a stressful job at times, and people annoy you... Trust me, I get it... But they shouldn't be complaining about a paying customer in front of other paying customers... That's how business is lost... I'm not trying to get anyone in trouble, but it's the little things that make a big difference! Food was delicious!
I have been enjoying Juan Pollo for over 30 years! OMG... that's a long time! I live out of state now, but was craving the juicy, flavorful chicken; rice; and potato salad during my visit. I was NOT disappointed. Just as delicious and same great quality from over 30 years ago. Kudos Juan Pollo team! Good on ya!
Food was amazing, restaurant was very clean and bathroom was in great condition. All in all very nice placeFood: 5/5
It seems that they have a new potato salad recipe that doesn't taste as good as it used too. Seems like they now put in bell pepper and olives. Not good. The service is lackluster and slow, I was the only one ordering and it took 17 minutes to get one side. Chicken still taste good, so I gave them a 4/5.
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