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Reviews, get directions and contact details for Kanawha Valley Veterinary Emergency Hospital (Animal Emergency Clinic)

Address: 5304 MacCorkle Ave SW, Charleston, WV 25309, USA
Phone: (304) 768-2911
State: West Virginia
City: Charleston
Zip Code: 25309


Opening Hours

Monday: 12:00 – 7:30 AM, 7:00 PM – 7:30 AM
Tuesday: 7:00 PM – 7:30 AM
Wednesday: 7:00 PM – 7:30 AM
Thursday: 7:00 PM – 7:30 AM
Friday: 7:00 PM – 7:30 AM
Saturday: Closed
Sunday: Open 24 hours

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Reviews
I arrived with my very ill cat a few minutes after the vet opened for the night, but in the 4 hours we spent there the only thing they did that actually helped him was give him anti-nausea medication to stop his vomiting. The vet student and supervising vet misread the x-rays, telling me that my cat had fluid in his abdomen that needed to be sampled. However, less than 8 hours later my regular vet took x-rays and immediately knew it was air in his abdomen- not fluid. My regular vet's findings were confirmed through surgery, so I know she was correct. In addition, when my cat arrived at my regular vet, his body temperature was so low that they couldn't get a read. It is highly unlikely his temperature was normal when he was seen at the emergency vet, who failed to even mention his body temp. To add insult to injury, the fax from the emergency vet didn't come through in its entirety. I feel like I wasted nearly $400 (for basic bloodwork and x-rays) and 4 hours only to have a dead cat less than 24 hours later.
7 years ago (20-02-2018)
I was there today and drove all the way from Gilbert and wasted 5 hours to have my dog not even seen. Woke up and she looked like a monster from being so swollen so I panicked and took her here. Her swelling went from her nose and top of her mouth to her eyes to now under her mouth. There were a few including myself who left and a hand full who had very sick animals that waited for hours before they could even make someone give them an update. The lady out front was ignorant and the atmosphere just sucked. Next time I have an emergency I will take mine straight to Virginia tech. It was a wasted trip and I wouldn’t take a goldfish there.
7 years ago (04-03-2018)
Always amazing they have saved so many of my animals lives!! They work very hard to do everything in there power to help and I have always had an amazing success rate and healthy recovery with them.
7 years ago (27-01-2018)
Terrible place. Have a clearly sick animal on the brink of death and kept taking other animals in with much less severe conditions. Don't bring your animal here. Take it to Huntington or some other ER. Valley West is a great hospital but unfortunately they recommend this place. STAY FAR AWAY.
7 years ago (07-01-2018)
What would we do without the amazing caring and compassionate staff of the emergency clinic. They sacrifice their own comfort and time with their families to care for ours. They are such a valuable and vital part of the community we are blessed to have them within driving distance.
8 years ago (28-12-2017)
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