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Kay Jewelers

  1. West Virginia
  2. West Virginia Jewelry Store

Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Vienna today.

Address: 250 Grand Central Ave, Vienna, WV 26105, USA
Phone: (304) 485-3856
State: West Virginia
Zip Code: 26105


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Reviews
Simply awful! My son which is a US marine was totally taken advantage of by smooth talking salesman! He was severely overcharged! There kays cash program was a joke when trying to use it & was charged for merchandise he never received.store manager nor corporate would do anything on the charges.I would not recommend them to anyone for anything!!
8 years ago (10-12-2016)
I bought a ring and it needed sized. I went back two weeks later to pick it up and you could see the line where it had been satered back together. The Neil Lane logo inside the band was completely worn off. The white diamonds were replaced with the black coating that they place behind black diamonds. The whole ring was ruined and at the side where the diamonds were the side of the band was completely tarnished and not the same color as the rest of the band. It was completely unacceptable and when I told the sales rep that I wasn't taking it he tried to argue with me and say that it looked the same way the day we bought it. I pulled up a picture of my phone from the day we bought and told him it was incorrect. He said Kays would send it back out to have fixed and it would be another two weeks. I told him I wanted it rushed becaus I've already waited two weeks to have it and he said they were too busy to have it rushed. This was the worst Kay Jewewlers I have ever been in.
9 years ago (23-07-2016)
I checked out the new design of the store and talked to an associate about a sports team. He then told me about their store accounts and played it off as a simple subscription like e-mails and such. At no point did he even HINT at a credit card. Days later, it came to my mail saying I was denied a store card. I specifically said "Don't send anything in the mail either." They lied to me, didn't do as I asked, and then that denial hit my credit score. NEVER shop with these scam artists.
11 years ago (19-10-2014)
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