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Reviews, get directions and contact details for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Taunton today.

Address: 2 Galleria Mall Dr Suite 229, Taunton, MA 02780, USA
Phone: (508) 822-6411
State: Massachusetts
Zip Code: 02780


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Reviews
Worst customer service I have ever received. I sent my necklace out to get repaired right before the holidays, the lady working with us said they would call to let us know it was ready, I never received a phone call. I had to call them to ask if my necklace was ready. I get to the store to pick it up, the necklace is the wrong length and the guy did not want to help us sort it out nor did he try and help us come up with a solution to the issue.
8 years ago (13-01-2018)
Rude and unhelpful. Their customer service is bad. I bought a wedding ring from Kay at Katy Mills and I loved their customer service. when I went to exchange it at the Galleria mall, the two ladies were so mean and rude. I was waiting for an hour to get help and at the end she was unhelpful. I left the store with sad face and I couldn't do anything. I will never go back to Kay at the Galleria mall!
8 years ago (09-11-2017)
Very cool Kay Jewelers!!!!!!!!
9 years ago (13-04-2016)
Always very rude.
15 years ago (01-05-2011)
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