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Reviews, get directions and contact details for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Staten Island today.

Address: 2655 Richmond Ave Suite 2333, Staten Island, NY 10314, USA
Phone: (718) 370-0213
State: New York
Zip Code: 10314


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
Absolutely horrible experience. My fiancé and I are already engaged and wanted to upgrade my ring. We ordered a beautiful bridal set that Diane swore we could split once it got here and place my stone from my old ring in the middle. We put a deposit on the ring ($600). Once it finally got there after months of waiting I came in to pick it up only to find out Diane lied and they couldn't split it. I asked how this was possible since we already put a deposit down and she said she could still try to do it and do me a favor but the ring would now be $1,000 more than the price she promised. A $2,200 ring she now wanted $3,200 for. I was extremely upset. They are liars and thiefs. This was the last time I'll ever go here. I told her I'll go discuss with my fiancé and let her know. When I called back later and politely told her I was "very upset" and if there is anything she can do since we put a deposit on it she said no and hung up on me. Very rude staff, absolutely horrible service.
8 years ago (21-11-2017)
Outstanding service!!! We moved from New York to South Carolina and forgot to pick up one of my diamond necklaces that was getting cleaned and repaired. I just called, the pulled out our account information then asked for the nearest store to me in Charleston and sent it there. How cool is that!
9 years ago (04-08-2016)
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