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Kay Jewelers

  1. Texas
  2. West Odessa Jewelry Store

Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Odessa today.

Address: 4101 E 42nd St., Space #L33, Odessa, TX 79762, USA
Phone: (432) 362-0028
State: Texas
Zip Code: 79762


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 AM – 6:00 PM

Update Info
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Reviews
Horrible customer service, everyone seems lost. It seems like only one person knows what they are doing. Last week my wife and I went in to get her a wedding set. We saw a set my wife fell in love with. We spoke to a sales associate about purchasing the ring and she told us that if we opened an account we would get 10% off our purchase and that if we waitied until Dec 14-18 the rings would be 25% plus the 10% off for our first purchase with our account. On the 14th we went back and when we went to purchase the rings, we were told we couldn't do the 25% plus the 10% because we had to purchase the same day as we opened the account. We explained that one of the associates told us we could. Long story short she told us we couldn't get the 10% and there was nothing she could do. She didn't try to help us whatsoever so we left and didn't purchase anything from them. Don't waste your time at this Kays.
8 years ago (17-12-2017)
Purchased a gorgeous ring from here and the payment process used to be easy. I just called the number they provided and made my payment through the automated system. They've recently changed that all up without informing anyone. Now, when I call that number, it says they have no record of my account. They want me to go through some third party (Genisis) to make my payment. Such a headache and inconvenience.
8 years ago (30-11-2017)
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