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Kay Jewelers

  1. New York

Reviews, get directions and contact details for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Schenectady today.

Address: 445 Balltown Rd, Schenectady, NY 12309, USA
Phone: (518) 374-1036
State: New York
Zip Code: 12309


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews
Love the staff. So friendly and always treat us like friends
9 years ago (30-12-2017)
I lost my engagement ring and went to Kay's yesterday for a replacement. I can't begin to tell you what an amazing experience I had. The manager and another sale employee made it easy to find my replacement. I don't know where to start with them from picking out the ring, to discounting, to adding protection they made it all real easy am happy I decided to shop local and would definitely recommend them. My fiancé and I will be buying our Wedding band . Thank you guys for an awesome experience on July 18, 2017
9 years ago (19-07-2017)
Crossgates the Lady manager that was there is no longer in that store and the customer service at that store is at its worse I purchased a ring for my wife I paid over $7500 for it and the Diamond fell out and I keep getting lied to week after week after week I spent a lot of money at this store and I would never ever recommend anybody to go back I have called corporate and I just get the runaround from everybody beware
9 years ago (11-12-2017)
So my wife and me got married yesterday and we get home so goes to take off the ring gaurd and after she takes it off the and its snaps. So she is crying all night about it. We go to kays and i explain the situation and that i have the lifetime warranty. I also tell her is is engraved and she says well that isnt covered by the warranty. So i said i shouldnt have to pay for that its not my fault the jewelry I bought from you broke. So she said she was going to go ask her manager. She comes back and says my manager says as a courtesy we will reengrave it free of charge. But why would you say as a courtesy instead of oh we would be happy to cover the forty dollars it is going to cost since you had to go through the trauma of my wifes ring breaking on her on her wedding day. To say the least im happy it is getting fixed but now we have to wait 2 weeks and she cant even wear her ring right after she got married.
9 years ago (01-06-2017)
very bad customer service the, the sales rep was willing to help and had me on hold then the manager came on then the manager came on the phone and told me that if I wanted something i needed to go in the store and look very rudely. I will not recommend this location
10 years ago (14-02-2017)
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