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Reviews, get directions and contact details for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Friendswood today.

Address: 1150 Baybrook Mall Dr, Friendswood, TX 77546, USA
Phone: (281) 480-8910
State: Texas
City: Friendswood
Zip Code: 77546


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM


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Reviews
Ridiculous customer service they deserve a zero... told lady at the counter that I needed a ring for my daughter’s graduation within a week and she promised “no problem”... two weeks later we call customer service and find out that in fact the ring won’t come in for ANOTHER four weeks—furious!!!!! Will miss my daughter’s celebration and now we have to scramble to get a ring for her with no time. NEVER AGAIN will we go to this store.
7 years ago (11-02-2018)
We have been coming to this Kay's for years. We have always had a great experience and exceptional customer service. I highly recommend them.
7 years ago (27-02-2018)
They went above and beyond to fill my needs, which were last minute! Trade in program was a plus, as well as the bonus dollars that I received. All around great experience.
7 years ago (28-03-2018)
I went in there because I needed a fix on a broken chain, they were very helpful and the service I received was OUTSTANDING, will definitely be going back there.
7 years ago (19-03-2018)
We were looking something as a wedding gift. Nobody came to us though there were no other customers at that time. After looking ourselves for at least 15 mins a lady came. She was so rude and she even misbehaved. Zero ethics. Very poor customer service. Ended up buying really expensive diamond ring from zales. Kay jewelers need to hire some new well trained staff.
8 years ago (26-12-2017)
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