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Reviews, get directions and contact details for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Saratoga Springs today.

Address: 3065 NY-50 Unit #A9, Saratoga Springs, NY 12866, USA
Phone: (518) 583-7750
State: New York
City: Saratoga Springs
Zip Code: 12866


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM


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Reviews
I have waiting over a month for my engagement ring to get here and counting as of right now. First of all every band I chose and fell in love with was discontinued and still in your catalogs. Finally after going through 4 rings I settle on a ring that’s specifically not on back order. Two weeks go by and I get a call. (Thinking my rings in I’m excited) they tell me it’s on back order and it’s going to be another few weeks. Why did it take that long to figure it was on back order? Then the sails associates tell me if I wait till next Wednesday. (5 days after my promise date, I’d get a 10 percent off). But I have them call the Jewelers to make sure it will be here from Friday because I’m not waiting any longer, and they promise it’s good for today. So today is Friday, I get a call saying my ring isn’t shipping till Monday, so I’ll get it Tuesday. Are you kidding me. This is the third time I’ve rescheduled my photographer. Kay better have a lot more to offer than a 10 percent. Or I will not ever recommend or do business at this facility again and I haven’t even started on our bands
7 years ago (06-04-2018)
Clean store and organised. The workers can be very helpful but can't be sure if it's actually helpful or just a push for sales.
7 years ago (05-11-2017)
I have been with Kay Jewelers for over 20 years. I have always loved then, they had wounderful staff. I am tell anyone thinking of going there please don't. It all new people the do not care about the Jewelry the sell. There is no more standing behind there Jewelry. No more personal care or even friendliness. Just give them your money and thats it. I beg corporate to bring back the people who care and stood by the warranty. I truly am so hurt by the way I was treated...
8 years ago (01-04-2017)
Expensive jewelry for what you get would recommend lily and David better prices there for superior product there.
8 years ago (11-01-2017)
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