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Reviews, get directions and contact details for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Owensboro today.

Address: 5000 Frederica St Suite 45, Owensboro, KY 42301, USA
Phone: (270) 689-9178
State: Kentucky
City: Owensboro
Zip Code: 42301


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
I went to the only jewelry store I have ever used. My husband bought my engagement and wedding band there as I bought his wedding band there. The necklace I wore to our wedding came from there. Every gift him and my children have given me (that was jewelry) came from there. Basically we have been very loyal customers. So today I went in to order my son's senior ring. I was told they only carry them online. No big deal other than the fact we were paying cash. I was told to buy a gift card. How am I supposed to buy a gift card when I don't even know what th e price would be? The woman didn't even try to walk me through the process on their computer (which I'm sure she could have done) and she acted like she didn't have the time of day to give order to help me. I took my son to Nick T. Arnolds jewelry store, got exactly what my son wanted, and paid cash. So as far as I'm concerned, Kay jeweler just lost an extremely loyal customer and any recommendations I may have passed along to someone needing a jewelry store. Thanks for ruining a one time experience with my son.
7 years ago (03-03-2018)
Tonight I read a terrible story about how they lost a women engagement and wedding ring and basically told her it was probably in a land fill. Lost my respect for Kay Jewlers and hope she gets a good lawyer. She deserves so much more then HER rings back, you just took a part of the most important journey she will ever have and will never ever get back. You robbed her of a memory and can't even be sympathetic :( sad!
7 years ago (26-02-2018)
I have been a customer since 2013. I have received excellent service and care of my rings. But there is one worker that seems to be rude every time I am there (that's when she is working). And the only other thing would be that they are very hard to reach on the phone. You have to call 20 billion times before someone answers, then they act like it's out of their way to answer the phone. I understand they can be busy but part of retail is multitasking.
7 years ago (18-11-2017)
Friendly careful and easy going people- treated my soon to be fiancée's birthstone ring with care and made it easy to remain certain with my decision on a pearl ring for our engagement. Will be heading back there first when looking for her wedding band C:
7 years ago (17-11-2017)
I've always went to Kays or Rogers I love their deals and selection on rings, watches, necklaces, wedding jewelry You name it Really helpful service and friendly employees The only problem I have is that the store isn't big enough to me especially with all the items they have to sell EXPAND!
9 years ago (02-09-2016)
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