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Kay Jewelers

  1. CA
  2. Santa Clarita Jewelry Store

Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Valencia today.

Address: 24201 W. Valencia Blvd., Suite 2209, Valencia, CA 91355, USA
Phone: (661) 253-1555
State: CA
Zip Code: 91355


Update Info
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Reviews
I brought in a bracelet which had stones only to get the stones tightened. The bracelet was sent in for tightening and two of the stones were lost during the tightening process. From December to April they kept replacing the stones, I would go in to check on it (I asked each time for them to call me when it was ready and only got one call), and each time we had to send it back. All I wanted was 1. The stones to be tightened 2. The bracelet to look the way it did when I dropped it off. Without too much detail, they would send the bracelet back with the stones in a different setting and the stones were blue instead of the original black. I was very kind, patient, and very specific that I just wanted black stones bc that is the way I gave it to them. In the end, there is still one stone that looks blue. It stands out and it makes me really sad bc this is something I would like to pass down to my children someday. The bracelet is not the same. I did not bring the bracelet in for a replacement stone. They lost the stone and couldn't fix it! I got my money back but that's not what this is about. -Inconvenient -Poor customer service -Poor communication I am pretty baffled that one of the biggest chain stores told me in the end, sorry, we can't get a black sapphire, only blue. I will never, ever be back and urge you that if you have anything of value never to use this company.
9 years ago (10-04-2016)
Best prices and awesome deals
8 years ago (21-05-2017)
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