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Kelilabee Flower Company

  1. Ballantyne East

Reviews, get directions and contact details for Kelilabee Flower Company

About

Kelilabee Flower Company is a full service florist located int the Ballantyne area of Charlotte, NC.

Story

Kelilabee Flower Company is a full service, family owned floral design company located in Charlotte, North Carolina. We specialize in servicing same day deliveries, weddings, corporate account needs, and sympathy arrangements which make us PERFECT for any of your floral needs.

Visit us at www.kelilabee.com or contact us at 704.900.8949 or toll free at 855.201.5402.

Address: 11914 Elm Ln #140, Charlotte, NC 28277, USA
Phone: (704) 900-8949
moc.eebalilek@teragram
State: North Carolina
Zip Code: 28277


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Reviews
Ordered a total of 6-8 arrangements over the last three months. Two were gifts and I do not know their fate. LOVED the first one, lasted a long time and was VERY fresh. Considered placing a standing order right away, but decided to try out a couple more arrangements before committing. All subsequent arrangements were disappointing. They guarantee their flowers will last for 5 days, but on a number of occasions 1/3 of the bouquet (hydrangeas, usually) was completely wilted by the end of the next day (mind you, they are delivered in the afternoon, so barely lasting overnight). This happened on three orders in a row and every time the shop was notified. Their solution? Asking the recipient to bring the arrangement to their shop, where they will replace the wilted flowers and redeliver the same bouquet the next day. So, 1. you are without the flowers for a good 24 hours of the 5 days they guarantee them for, 2. experience the hassle of contacting them, wasting your time, and experiencing disappointment in a situation that was only supposed to bring joy. Furthermore, even after taking down a list of flowers I prefer not to receive, and my husband confirming they have the list and are aware of my dislikes at the time of placing the last order, they just delivered an arrangement with two kinds of flowers I asked not to be included in my arrangements. Owner's response? "Oh, I'm not sure how I could have missed that. If you'd like to bring the arrangement back to the shop, we'll be glad to replace them." Seriously? So every time I receive flowers from my husband I should make plans to bring them back to the flowers shop because they can't get it right the third order in a row? After the first arrangement I thought I found my go to shop. Now I'm amazed at all the positive reviews :(. For the price of flower shop arrangements it's not too much to ask that they last more than 1-2 days. And if they don't, or there is a clear mistake on the shop's side, I shouldn't have to deliver the flowers back to them and then receive the same flowers minus a day of freshness back. One time is a mistake, two times is a warning, but three times in a row with zero improvement makes a fool out of us for spending money with them. Con: Front desk person is super nice.
10 years ago (27-03-2017)
I recently purchased several arrangements for my wife and daughter from Kelilabee's. I have to say how impressed my wife was. Not only did the arrangements make her day but they made the entire next 10 days great. Both arrangements were still on our table and counter 10 days later and looked great. Given I've not purchased a lot of flowers I called Kelilabee Flower Company directly instead of trying to buy on-line. Worked with receptionist who helped me pick arrangements making sure to keep each unique and special for both my wife and daughter. I was most grateful for their help. Definitely a kind and patient group. I ended up with two very brightly arranged, unique, mixed flower arrangements delivered at no additional cost. I am really happy with this shop. I recommend them to anyone.
10 years ago (28-03-2017)
I received the prettiest bouquet of flowers from my boyfriend last week! He often brings me flowers from Kelilabee's and they are always beautiful but this time they really out did themselves. The colors and textures were so pretty and the bouquet was filled with some really unusual flowers that I had never seen before. They have been sitting on my counter for 11 days now and they are still going strong! Thanks! Kelilabee for always making me smile.
10 years ago (28-03-2017)
Kelilabee Flower Company is absolutely amazing and I highly recommend them. They helped me pick out the perfect arrangement of flowers for my mother for Valentines day. The flowers were beautiful and fresh. I will definitely be using them again!!
10 years ago (22-02-2017)
Highly recommend this florist! Great customer service and responsiveness!
10 years ago (13-06-2017)
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