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Kerry Mitchell - State Farm Insurance Agent

  1. Georgia
  2. Chamblee Insurance Agency

Reviews, get directions and contact details for Kerry Mitchell - State Farm Insurance Agent

Address: 3114 Mercer University Dr #205, Atlanta, GA 30341, USA
Phone: (770) 455-0017
State: Georgia
Zip Code: 30341


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
Kerry Mitchell and his team can provide training to other agencies on "what is great customer service". I can truly say when you call the office, the team members are very professional, kind, and attentive to your need. Kerry is very personable, patient, and accessible. It hasn't been a time where I have called and didn't get a live person. If Kerry wasn't available at the time, I have always received a call back from him or a team member with the answer to my question. Recently, my husband requested a quote for his business insurance coverage. Within hours, all his questions we answered, he was given a quote, and received coverage. Hats off to Kerry and team. Thanks for being a leader in the business.
8 years ago (06-06-2017)
I have been with State Farm over 8 years. Dependable Service and very Professional!!
7 years ago (31-12-2017)
I wanted to express my appreciation for something that seems to be absent from many customer representatives these days. Genuine customer service! Being an employee of an insurance company, my State Farm Rep didn't have to do inquire with Kerry on whom I could contact to handle my highway incident after it was discovered to be out of their scope. It was selfless and very customer service oriented. Thank you. I've always gotten a very home like attention from State Farm . Being a big company that is..I was very impressive and convinced even more that this branch was where I needed to stay. A place where you can trust to look out for you. Whether it benefits them or not.
8 years ago (23-01-2017)
Update: I've canceled my policy with Kerry Mitchell only to find out they OVER CHARGED ME BY MORE then $200!!! I've been waiting on my refund for ALMOST TWO MONTHS NOW!! This place is a JOKE!!! Do NOT GET YOUR POLICY HERE. THERE are to many agents that do WAY BETTER THEN THIS. This place has the worse customer service ever. I've been with them for five years now and I'm not sure what happened but it's definitely not the same. They've moved to a totally different location and I was never updated. They now work as a call center or something, and call center work environments equate call center attention and attitudes. I'll be spending my Friday searching for a new car insurance company. And FYI they make changing your policy super hard and drag the process on for months so your basically stuck paying for something you've requested to have changed. It's a joke.
8 years ago (05-01-2017)
Agent Mitchell was such a kind gentleman. He stooped on the highway about a month ago and helped me replaced a spare tire out of his kind heart. I cannot thank him enough to help a stranger on the road. He set such a great example for others like a good neighbor for all of us. I really appreciate Mr. Mitchell. I believe he is the kind of guy carries out his enthusiasm in his line of work. I give him a big thumb up!
12 years ago (22-10-2013)
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